Senior Pension Analyst

2 weeks ago

Old Toronto, Ontario, Canada Caatpension Full time

We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts

Why you will love being a CAATster:

A Culture of Collaboration and Fun

We're a team that works, grows, and celebrates together. At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication.

Your dedication deserves appreciation At CAAT, we celebrate the complete you, prioritizing your well-being above all. Our all-encompassing employee programs are designed to cater to every aspect of your life and wellbeing, ensuring you feel cherished and valued. We provide a competitive Total Rewards program based around your physical, mental, and financial wellness. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.

Embrace a vibrant, ever-evolving environment at CAAT, where growth is not just a goal, but our way of life We're expanding and transforming constantly, which means endless opportunities for you to adapt, innovate, and learn. As we grow, so do you. Let's make a difference together

Learn more about us by visiting

The Senior Pension Analyst is integral to the success of the Employer Services team, and to CAAT's guiding mission and growth strategy. The Senior Pension Analyst is the front-line pension administrator responsible for providing employers with technical support and guidance to facilitate the administration of the CAAT Pension Plan. This role is responsible for performing annual data management, member statement activities and contribution reconciliation processing. The Senior Pension Analyst acts as a role model and mentor to Employer Services team members, supports training new staff, and is a contact within the team to assist with complex questions, escalated or high-profile cases.

We are looking for someone with:

  • A College Diploma or University Degree, as well as one of the following designations: CEBS, PPAC, or CBP.
  • Minimum five (5) years experience in MEPP or public sector pension administration, or with an outsourcing service provider; understanding of pension administration systems and working with pension plan texts.

The successful candidate will demonstrate:

  • Strong analytical skills, as well as attention to detail, and mathematical aptitude.
  • Excellent problem solving and time management skills.
  • Excellent oral and written skills.
  • Proficiency in advanced Excel functions and data analysis techniques.

Once here you will:

  • Process and complete data management and statement activities to deliver pension administration services in accordance with established service standards, processes, and procedures.
  • Perform the data collection process to ensure member data is accurate.
  • Perform activities relating to annual member statements and contribution reconciliation processes.
  • Perform the monthly data exchange with employers and production of monthly follow-up letters to non-members to support enrolment protocols.
  • Provides day-to-day support to Employer administrators, responding to questions and providing technical support where required; liaise with internal staff to be able to provide responses in a timely basis.
  • Conducts monthly status meetings with each assigned Employer, tracking and resolving issues to achieve high level of client satisfaction with Plan services.
  • Supports Pension Analysts with escalated queries from Employers.
  • Investigate issues involving Team Lead, Manager, Policy, and Senior Management, as required, and escalates issues as appropriate with management.
  • Plans and participates in employer training for individual employers and group sessions comprising the Employer Education program.
  • Participates in Member presentations as a supporting Pension Analysts for member discussions and conducting on-site Employers visits.

If you meet most of the criteria above, we would love to connect with you. Please click onto "APPLY" above to easily submit your candidacy on or before May 12, 2024.

The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do. All employees are guided by our Mission, Values, and Code of Conduct.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at or call Human Resources at for assistance.

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