Associate Manager, Merch Capability Development
4 weeks ago
The Merchandising Capability Development team is a center of excellence responsible for collaboratively developing and enhancing merchandising capabilities, including various processes and tools. We are seeking an Associate Manager who will work closely with stakeholders from different departments to address ongoing challenges and implement solutions to improve our work. The Associate Manager will play a key role in redesigning and implementing core merchandising processes and tools across all CTC banners, enabling us to achieve our core objectives by improving efficiency, consistency, and quality.
- Manage a workstream or key deliverable within the project plan, including scheduling, resource requirements, and risk management
- Provide direction to the team and support the development of project analysts assigned to the project
- Conduct interviews with business stakeholders to identify, understand, and document current state practices
- Facilitate workshops or meetings to identify opportunities for process and tool improvements, create presentation materials, and present findings to large audiences
- Compile learnings and analysis from workshops into actionable recommendations for future-state processes and tools
- Collaborate with cross-functional stakeholders to assess proposed processes and tools in terms of organizational impact, costs, benefits, risks, dependencies, and critical success factors
- Participate in the development of detailed user stories (requirements) and acceptance criteria to support IT solution components
- Develop implementation timelines, identify risks, and create mitigation plans
- Support Change Management by providing visibility into future state processes and changes
- Assist in business testing of new systems and resolution of gaps
- Support the implementation of recommendations, transition the project to a sustaining organization, and provide post-rollout support
- 2-4 years of experience in Merchandising, Supply Chain, or related functions with a comprehensive understanding of key merchandising operations
- Experience planning, coordinating, and driving projects in an Agile environment, including facilitating sessions
- Knowledge of process and tool development is an asset
- Strong written and verbal communication skills with solid presentation abilities
- Proven analytical and problem-solving skills
- Comfortable working in a fast-paced, cross-functional team environment with tight deadlines
- Ability to build effective relationships with stakeholders at various levels across different functions
- Demonstrated ability to challenge the status quo and suggest opportunities for improvement
- Committed to delivering results through flexibility, responsiveness to shifting priorities, following through on commitments, and proactive collaboration with client groups
- Thrives in a team environment by contributing to a shared team purpose, celebrating achievements, and maintaining positive working relationships
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
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