Inside Sales Representative

3 weeks ago

Surrey, Canada Safe Software Inc Full time

British Columbia
Safe Software Head Office
9639 137A Street
Suite 1200
Surrey, BC V3T0M1, CAN

British Columbia
Safe Software Head Office
9639 137A Street
Suite 1200
Surrey, BC V3T0M1, CAN

  • Location: This opportunity has the ability to be onsite/hybrid/remote in the Vancouver, BC Lower Mainland.
  • Please note that employment is contingent upon the successful completion of reference checks and background checks.

Application Instructions:

  • Please upload your application files in PDF format only.

Safe Software is looking for a talented Inside Sales person who has a passion for pursuing a career in sales/technology and is interested in becoming part of one of the fastest growing data integration companies in the world As an Inside Sales person, you will work closely with the Account/Channel Manager(s) to help build and expand relationships with customers and prospects in various different industries and regions at Safe.

About The Team

The Customer Engagement team first and foremost is a team that prioritizes our customers’ needs. Our focus isn't about closing, it's about helping. You'll assist in building and maintaining relationships with leads and customers, and help them understand how our FME Platform can benefit them, without relying on high-pressure sales tactics. We focus on the overall customer experience and we believe in our software, and let the results speak for themselves.

What You’ll Be Doing

As an Inside Sales Representative here's what you'll get to do:

  • Assist with identifying new sales opportunities: Working alongside our team of Account Managers (Direct and Channel), you’ll use a number of tools at your disposal to identify and reach out to potential new customers & partners in various different industries. You'll help prepare for product demos, help answer questions about our product line, investigate order related issues and update our client database. You will help build a strong sales pipeline, and participate from start to finish in the sales cycle. 
  • Nurture client relationships: Safe is looking to expand our reach with a number of sectors across Canada, the U.S., and Overseas Partners. In this role, you will assist the Account Managers with maintaining the existing and well-developed relationships with our current customers, as well as supporting our Channel Account Managers in fostering new partnership opportunities. By delivering a first-class customer experience, you will play a pivotal role in promptly addressing the needs of both our direct customers and overseas sales partners, thereby upholding a consistently high level of customer retention.
  • Collaborate with internal stakeholders: Work alongside other customer-facing teams, such as the Partner and Customer Success teams, to ensure a seamless and successful customer experience.
Qualifications, Skills, and Competencies
  • Diploma or Bachelors in Business or a related field
  • Passionate about technology. You are curious about data inter-connectivity and how data, databases, and systems flow and communicate with one another. 
  • Exceptional customer service and interpersonal skills. You put an emphasis on problem solving to ensure that our customers receive top notch service. 
  • Empathy for our customers, with the ability to understand and prioritize their needs via user feedback, user research, and experimentation.
  • Strong written and verbal communication skills - You have an excellent command of the English language and are confident in your writing abilities to communicate with the team as well as with external stakeholders.
  • Excellent organizational skills - You effectively manage numerous responsibilities such as meetings, demos, calls, etc. You are able to organize your time efficiently to tackle the many tasks ahead 
  • A Growth Mindset - Progress over perfection, learning, collaboration and perseverance.
  • Team Player - You thrive working with others in our fluid team and are open to rolling up your sleeves to help out the team when needed. 
Bonus Points
  • Familiarity with CRM, such as Salesforce.
  • Previous experience in high tech is an asset.
What You Can Expect

When you choose a career with Safe Software, you’re also choosing…

  • Meaningful Work: Make a profound impact across our business, workplace and data integration product. 
  • A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
  • Social Responsibility: Become a part of a team that finds meaningful ways to give back . Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
  • Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
  • Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
  • Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
  • Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
  • Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
  • Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
  • An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team

About Safe Software

Safe Software is the creator and developer of FME — the data integration platform with the best support for spatial data worldwide. Over 10,000 organizations around the world use FME in industries like AEC, government, utilities, and transportation to maximize the value of their data.

Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Our Commitment to Diversity and Inclusion

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com .

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