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OpenText Content Server System Administrator and Support Lead

3 months ago

Burnaby, Canada Randstad Canada Full time

Step into a pivotal role with our Vancouver government client on an initial 12-month contract as their next OpenText Content Server System Administrator & Support Lead. This unique opportunity invites an IT professional with a passion for innovation and a robust background in OpenText systems to manage, enhance, and streamline our client's document management technologies. If you're ready to leverage your expertise in a supportive, dynamic environment, join our client in driving excellence in their IT operations.

Advantages
  1. Enjoy the best of both worlds with three days of remote work and two days on-site, offering flexibility and a balanced approach to your work-life integration.
  2. Engage in continuous learning and career growth through hands-on experience with cutting-edge technology and opportunities for professional advancement.
  3. Play a crucial role in optimizing document management systems, directly contributing to the efficiency and effectiveness of operations.
  4. Work alongside a dedicated team of IT professionals and records management experts who are passionate about innovation and supportive of each other's success.
  5. Start with a one-year contract, with the possibility of extension for up to three years, providing stability and the chance to build a lasting impact within the organization.
Responsibilities
  1. Provide on-premise OpenText Content Server and associated modules support: Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.
  2. Monitors system to ensure OpenText Content Server solution is operating as expected. Makes adjustments as needed to ensure optimal performance.
  3. Gather requirements and work with an OpenText partner to conduct a system health check to develop solutions to system related pain points.
  4. Development of custom applications and interfaces utilizing OpenText APIs.
  5. Analyzes and resolves problems associated with server hardware, operating systems, applications software.
  6. Provides second level customer system support for customer software/system applications.
  7. Provides guidance from a design and architecture perspective related to functional and system requirements.
Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or the equivalent combination of education, training and experience.
  • 3-5 years of experience working with the OpenText Content Server in an on-premise environment.
  • Knowledge and experience work with OpenText Directory Services (OTDS).
  • Experience in maintaining and upgrading OpenText Content Server software, including planning, execution, and testing.
  • Experience with custom development utilizing OpenText Content Server APIs is an asset.
  • Familiarity with software development methodologies and project management principles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently as well as part of a team.
  • Thorough knowledge of software development methods, practices, and procedures.
  • Ability to prepare technical design and write technical specifications.

In addition, this position requires the ability to:

  • Establish and maintain effective working relationships with a variety of internal contacts.
  • Provide advice and assistance on matters related to the work.
  • Communicate effectively orally and in writing.
  • Perform assigned duties with minimal supervision, although direction will be given.
  • Maintain confidentiality.

Summary: If you're ready to elevate your career and make a significant impact within a leading Vancouver organization, we want to hear from you Apply directly to this job ad or reach out to your Randstad Digital representative immediately

P.S. Don't forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills So even if this role isn't for you, please update your profile so we can find you We look forward to supporting you in your job search Good luck Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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