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Administrative Assistant | CHEO RI

3 months ago

Ottawa, Canada Children’s Hospital of Eastern Ontario Full time

Administrative Assistant | CHEO RI page is loaded Administrative Assistant | CHEO RI Apply locations Ottawa, ON time type Part time posted on Posted 7 Days Ago job requisition id JR2735

Compensation Pay Range:

$0.00-$0.00Summary:

Please send your resume with a cover letter to bonehealthinfo@cheo.on.ca with the position title in the subject line. Although we appreciate the interest of all candidates, only candidates invited for interviews will be contacted. No phone calls please. 

JOB DESCRIPTION

Posting # RI-24-028

Posting Period- June 18th to June 28th, 2024

TITLE: Administrative Assistant – Bone Health

TERM: Casual position; one year term (renewable)

SALARY: Will be commensurate with skills and experience

REPORTS TO: Dr. Leanne Ward – Bone Health

Children’s Hospital of Eastern Ontario Research Institute (“CHEO RI”) is the research arm of the Children’s Hospital of Eastern Ontario – Ottawa Children’s Treatment Centre (“CHEO”) and an affiliated institute of the University of Ottawa. We acknowledge that Ottawa is built on un-ceded Algonquin Anishinabek territory. The Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO RI also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is a beloved institution and workplace that is widely recognized for being an anchor in our community. CHEO RI works to create new knowledge and evidence to support CHEO in its provision of world-class care to our children. Our mission at CHEORI is to connect exceptional talent and technology in pursuit of life-changing research for every child, youth and family in our community and beyond.

CHEO RI has an immediate requirement for an Administrative Assistant.

We are seeking a highly motivated Administrative Assistant to support the Bone Health team to assist with scheduling patient appointments; preparing patient charts; maintaining patient lists; and performing other clerical tasks.

MAIN RESPONSIBILITIES

  • Schedule New patients from workqueus according to priority and wait times
  • Contact New Consult patients to coordinate investigations pre visit.
  • Schedule and confirm follow up appointments from recall lists
  • Communicate with clinical team through Inbasket
  • Schedule interpreters for families as required
  • In consultation with clinical staff , implement visit cancellation and rebooking,
  • Responsible for patient/family direction and public relations
  • Communicate by telephone and telephone messaging within CHEO established policies/procedures
  • Create new patient profiles in EPIC
  • Open clinic templates in EPIC
  • Prepare clinic charts with labels.
  • Pull clinic files before each clinic and prepare clinic charts.
  • Transfer medical information for adult case referrals and other types of referrals.
  • Maintain filing of clinic charts and dictations. Locate old charts as appropriate.
  • Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
  • Perform work in accordance to CHEO privacy and confidentiality policies
  • Perform other related duties as assigned by supervisor.

QUALIFICATIONS

  • Police Record Check (PRC) (Essential)
  • Secondary School Graduation Diploma (Essential)
  • Bilingualism (English/French) (Essential)
  • Approximately 6 months of related experience (Preferred)
  • Knowledge of computer software (Epic, Excel, Outlook) (Essential)
  • Experience working in a clinical environment live on Epic Ambulatory (Preferred)
  • Experience in patient registration using Cadence (Epic) (Preferred)
  • Experience in creating, editing, scanning and scheduling referrals (Preferred)
  • Experience using inbasket communication in Epic (Preferred)
  • Ability to ensure timely completion of tasks by adjusting priorities as required (Essential)
  • Ability to adapt to changes to meet organizational requirements (Essential)
  • Communicate effectively and concisely, both orally and in writing (Essential)

WORKING CONDITIONS

  • Work in a clinical environment at the hospital; in contact with children and their parents and/or caregivers
  • On-site work 1 day in every two weeks.

OTHER REQUIREMENTS:

  • Eligible to work in Canada
  • Compliance with CHEO RI’s Universal COVID-19 Vaccination Policy
  • Police Record Check

TO APPLY:

Interested candidates should submit a cover letter of interest and curriculum vitae to bonehealthinfo@cheo.on.ca as one pdf file. Please label your file: LastName_FirstName_Day_Month_Year_Clinical Administrative Assistant.

The CHEO Research Institute values diversity and is an equal opportunity employer who value diverse perspectives and support people to be their authentic selves. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants. Should an applicant require any accommodations during the application process, as per the Accessibility for Ontarians with Disabilities Act, please notify Human Resources at researchhr@cheo.on.ca .

The CHEO Research Institute seeks to increase equity, diversity and inclusion in all of its activities, including research, education and career development, patient, family and donor partnerships. We value diverse and non-traditional career paths and perspectives, and value skills such as resilience, collaboration, and relationship-building. We welcome applications from members of racialized minorities, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

CHEO RI does not use artificial intelligence in its recruitment and selection process.

Applications will only be considered from those that are eligible to work in Canada. We thank all applicants for their interest, however, only those invited for an interview will be contacted.

DESCRIPTION DE POSTE

No d’affichage RI-24-028

Période d’affichage – 18 juin au 28 juin, 2024

TITRE DU POSTE: Adjoint administratif – Adjointe administrative – Santé osseuse

MANDAT: Occasionnelle, durée d’un an (renouvelable)

SALAIRE: À la mesure des compétences et de l'expérience.

SUPERVISEURE: Dre Leanne Ward – Santé osseuse

L’Institut de recherche du Centre hospitalier pour enfants de l’est de l’Ontario (« IR du CHEO ») est l’organisme de recherche du Centre de traitement pour enfants du Centre hospitalier pour enfants de l’est de l’Ontario situé à Ottawa (« CHEO ») et un institut affilié de l’Université d’Ottawa. Nous reconnaissons qu’Ottawa est bâtie sur un territoire non cédé du peuple anichinabé algonquin. Les membres de la Nation algonquine Anishinaabe vivent sur ce territoire depuis des millénaires. Nous leur rendons hommage, ainsi qu’à ce territoire. Le CHEO est un établissement et un milieu de travail que nous chérissons et qui est largement reconnu comme une source de soutien dans notre collectivité. L’IR du CHEO vise à créer de nouvelles connaissances et de nouvelles données probantes pour appuyer le CHEO dans la prestation de soins de calibre mondial à nos enfants. Notre mission, à l’IR du CHEO, est de réunir des talents exceptionnels et des technologies dans la poursuite de recherches qui ont une incidence sur la vie de chaque enfant, jeune et famille de notre collectivité et ailleurs.

L'IR de CHEO a immédiatement besoin d’un Adjoint administratif.

Nous recherchons un adjoint administratif très motivé pour soutenir l’équipe de Santé osseuse avec organiser les rendez-vous des patients; préparer les dossiers des patients; maintenir les listes de patients à jour; et accomplit d’autres tâches administratives.

RESPONSABILITÉS PRINCIPALES

  • Mettre les nouveaux patients à l’horaire selon les priorités et temps d’attente.
  • Contacter les patients pour nouvelle consultation afin coordonner les tests nécessaires avant le rendez-vous.
  • Céduler et confirmer les rendez-vous de suivi à partir des listes de rappel.
  • Communiquer avec l’équipe clinique par le biais d’EPIC
  • Céduler les interprètes pour les familles selon les besoins.
  • Changer des dates de rendez‑vous après avoir consulté le personnel clinique.
  • Orienter les patients et leurs familles et assurer les relations publiques.
  • Communiquer par téléphone et transmettre les messages téléphoniques selon les politiques et les processus du CHEO.
  • Créer le profil des nouveaux patients dans Epic.
  • Ouvrir les dates de cliniques dans EPIC.
  • Préparer les dossiers des patients en les étiquetant.
  • Sortir les dossiers avant chaque clinique et préparer les dossiers pour la clinique.
  • Transférer les renseignements médicaux pour le transfère aux soins pour adutes et autres types de transfère.
  • Ranger les dossiers cliniques et insèrer les notes du medecin. Ranger les dossiers non actif.
  • Accomplir le travail conformément à la Loi sur la santé et la sécurité au travail et à son Règlement ainsi qu’à toutes les politiques et procédures du CHEO et de ses services en matière de santé et de sécurité au travail.
  • Accomplir son travail conformément aux politiques sur la confidentialité des renseignements personnels du CHEO.
  • Accomplir d’autres tâches à la demande de la superviseure.

QUALITÉS REQUISES

  • Vérification du casier judiciaire (Essentiel)
  • Diplôme d’études secondaires (Essentiel)
  • Bilinguisme (français et anglais) (Essentiel)
  • Environ 6 mois d’expérience dans un environnement assimilé (Préférable)
  • Compétences en informatique (Epic, Excel, Outlook) (Essentiel)
  • Expérience de travail dans un milieu clinique qui utilise Epic Ambulatory (Préférable)
  • Expérience de l’inscription des patients en utilisant Cadence (Epic) (Préférable)
  • Expérience de la création, la modification, le scanning et l’établissement des horaires des patients référés (Préférable)
  • Expérience de l’utilisation de la boite d’arrivée du courrier dans Epic (Préférable)
  • Capacité d’assurer l‘exécution rapide de tâches en modifiant ses priorités comme exigées (Essentiel)
  • Capacité de s’adapter aux changements afin de satisfaire les besoins de l’organisme (Essentiel)
  • Communiquer d’une manière efficace et concise, autant verbalement que par écrit (Essentiel)

CONDITIONS DE TRAVAIL

  • Travail en milieu clinique à l’hôpital; en contact avec les enfants et leurs parents et/ou avec les aidants.
  • Travail sur site 1 jour toutes les deux semaines.

 AUTRES EXIGENCES

  • Être autorisé à travailler au Canada;
  • Respect de la politique de vaccination universelle contre la COVID-19 de l’IR de CHEO;
  • Vérification du casier judiciaire.

POUR APPLIQUER

Les candidates intéressées doivent soumettre une lettre de motivation et un curriculum vitae à bonehealthinfo@cheo.on.ca sous forme de fichier PDF. Veuillez étiquer votre dossier : Nom_Prénom_Jour_Mois_Année_Assisant administratif clinique.

L’Institut de recherche du CHEO valorise la diversité et est un employeur qui souscrit au principe d’égalité d’accès, qui prise les divers points de vue et qui aide les gens à être eux-mêmes. Nous sommes résolus à fournir un environnement de travail inclusif et sans obstacle, en commençant par le processus d’embauche et nous sommes heureux de recevoir des demandes provenant de tous les candidats compétents. Les candidats ou les candidates qui auront besoin de mesures d’adaptation durant le processus de demande d’emploi sont priés d’envoyer un courriel aux Ressources humaines, conformément à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario à l’adresse suivante : researchhr@cheo.on.ca .

L’Institut de recherche de CHEO cherche à accroître l’équité, la diversité et l’inclusion dans toutes ses activités, y compris la recherche, l’éducation et l’avancement professionnel, les partenariats avec les patients, les familles et les donateurs. Nous valorisons les parcours et les perspectives de carrière diversifiés et non traditionnels, ainsi que les compétences telles que la résilience, la collaboration et l'établissement de relations. Nous invitons les membres de minorités racisées ou de peuples autochtones, les personnes handicapées, les personnes ayant une orientation sexuelle ou une identité de genre minoritaire, et toute autre personne ayant les compétences et connaissances nécessaires à présenter leur demande, afin de s’engager de manière productive auprès de diverses communautés.

L’IR de CHEO n’utilise pas l’intelligence artificiel dans son processus de recrutement et sélection.

Seules les candidatures des personnes autorisées à travailler au Canada seront prises en considération . Nous remercions tous les candidats de leur intérêt, cependant, nous ne communiquerons qu’avec ceux qui seront convoqués à une entrevue .

Welcome

CHEO is much more than a hospital. Our commitment to outstanding care and continued development impacts every part of a child and youth's health and well-being. We play a crucial role in building a healthy future for our community. Working at CHEO means a rewarding career.

A career at CHEO provides a:

competitive salary and comprehensive benefits package

unique culture that fosters dedication, communication, respect and teamwork

place where your opinions will be respected, contributions valued and your initiatives rewarded

family-friendly environment that supports you and your own family, as well as the children, youth and families we serve

chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning

support for continued education and learning

potential for a relocation reimbursement benefit

truly unique work environment

About Us

We are redefining what it means to be a hospital.

Exceptional and integrated care is what families, children and youth deserve. We are committed to partnering with them and the community to provide this care — where, when and how it’s needed.

CHEO continues to be selected by local, national and international competitions showcasing employers who lead their sector in offering exceptional workplaces for their employees.

For the eleventh time, CHEO has been recognized as one of the National Capital Region’s Top Employers. We are among a select group of organizations at the forefront of their respective industries who offer exceptional places to work. We were given this honour based on our outstanding:

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