Director, International Operations
1 week ago
Posted Thursday, June 13, 2024 at 4:00 AM
Regional Director, International Operations
Terms: Full-time Permanent
Salary: Commensurate with experience
ABOUT THE ROLE:
The Regional Director, International Operations is a member of HSO’s International Accreditation team and leadership team. The Regional Director will lead and enable a team in the delivery of client services for the international accreditation program.
As Regional Director, International Operations, you will lead the strategy and design to drive a business plan with a strong focus on excellence in service delivery to foster client retention and market expansion.
MAIN RESPONSIBILITIES
Strategy Planning and Execution: Drive the implementation of strategic initiatives, ensuring alignment with organizational priorities and timelines. Develop medium to long-range plans and prepare strategies to secure, grow, and diversify relationships with existing and new international clients.
Landscape Knowledge: Ensure ongoing environment scanning to understand emerging trends and issues related to health care landscapes in various geographies and contexts.
Operational Excellence: Play a pivotal role in ensuring the successful execution and delivery of programs and services. Monitor and achieve key performance indicators (KPIs) to track progress and identify areas for improvement.
Collaboration and Partnerships: Build authentic and enduring relationships with staff, clients, partners, stakeholders, and operational committees.
Team Development: Lead and enable your team in the delivery of client services inclusive of innovative ways to enhance existing and future service delivery.
MUST HAVE QUALIFICATIONS
- Master’s degree in a related field such as International Relations, Healthcare Administration, and/or Business Administration.
- 7 plus years of progressive experience.
- Strong transformative leadership skills with a proven ability to manage and develop teams.
- Demonstrated knowledge and competency in continuous quality improvement.
- Outstanding interpersonal and communication skills.
- Excellent project management skills with the ability to prioritize and meet deadlines.
DESIRED QUALIFICATIONS
- Strong knowledge of the international accreditation landscape.
- Experience in leading senior health care professionals.
- Bilingualism (French and English) is considered an asset.
- Willingness to travel approximately 20% of the time.
WHAT YOU CAN EXPECT:
- Complete our orientation program with other new hires.
- Set your performance and learning objectives for the year.
- Meet regularly with your people manager to discuss your learning progression.
WHAT WE CAN OFFER YOU:
- Competitive compensation and benefits.
- Time off programs, including office shutdown during the last week of December.
WHO WE ARE AND WHAT WE DO:
Health Standards Organization (HSO) and our affiliates are global, not-for-profit organizations.
Join us toward a future that will lead to “Safer Care and A Healthier World.”
HSO is committed to fostering a culture of inclusion, diversity, equity, and access.
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