Manager, Strategy

4 weeks ago

Ottawa, Canada Capital One Full time
Manager, Strategy & Analytics at Capital One Canada

A day in the life of a Capital One Manager, Strategy & Analytics:

If you love diving into challenging analytical problems, this is the role for you. You'll be charged by developing multi-year strategic roadmaps. Bring strategies to life through end-to-end delivery, measuring their impact through testing and monitoring, being accountable for both P&L and customer outcomes. You will lead a team of analysts to solve complex problems and make data-driven decisions by gathering and analyzing data, testing hypotheses and developing insights and recommendations to the business. You will provide thought leadership to the team to ensure the highest quality of analytical and conceptual output.

Working in agile, cross-functional teams, you’ll have the opportunity to learn from others like Data Scientists, Process Managers and Brand Strategists too. And you will do it all in a collaborative environment where insight is valued, innovation is rewarded and continuous learning is promoted.

Be ready to join a community with some of the most talented people you’ve ever met, who see the customer first, and want to use their skills to make a difference. And, as a founder-led company, we’re inspired to make, break, and do good. So, let’s create something great together.

Responsibilities:

  • Strategic Leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting customer and regulatory demands.
  • People Management: Coach and mentor associates with a goal of developing and retaining talent at Capital One. Lead in an inclusive work environment, where teamwork, diversity and belonging are essential.
  • Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling and analytics.
  • Marketing: Develop direct-to-consumer marketing strategy and initiatives to support business growth objectives. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies.
  • Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
  • End-to-End Delivery: Collaborate with cross-functional partners in data science, process management, engineering and others to imagine great strategies on paper, and deliver them to market with quality.

Basic Qualifications:

  • Strong people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
  • Analytically oriented: Experience in analytical problem-solving. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics. Have demonstrated an aptitude in learning and growing their technical skills (e.g. Excel, SQL, Python, Tableau and/or QuickSight). You don’t hesitate to get into the complex details of a problem and do the work alongside your team.
  • Strategically minded: A thoughtful decision maker who is able to bring actionable and grounded recommendations to senior leadership. Able to identify and synthesize business challenges and opportunities, and solve for them using analysis to make strategic or tactical recommendations.
  • Influential communicator: Ability to communicate complex ideas both verbally and in writing, coupled with strategic influencing skills and the ability to drive agreement through intellect and interpersonal skills.
  • Results oriented: Focuses on driving impact both short and long term, and are able to drive and execute an agenda end-to-end from conception through to in-market delivery within an uncertain and fluid environment. Are not just about making recommendations, but getting stuff done.
  • A team player: Helps us achieve more than the sum of our parts by collaborating effectively with others and encouraging an inclusive culture with diverse teammates.
  • Entrepreneurial spirit: Have a successful track record of thriving in an entrepreneurial and dynamic environment. Previous consulting experience is a plus.
  • Bachelor’s degree from an accredited university.
  • 5+ years of work experience with demonstrated ability to drive business strategy from inception to implementation, working with cross-functional teams.
  • 2 years of people leadership experience (direct or indirect).
  • Strong analytical skills, with experience using coding and data visualization tools (SQL, Python, Tableau and QuickSight).
  • Sound functional knowledge of strategy development and execution.
  • Ability to work effectively with associates at all levels in an organization.

Preferred Qualifications:

  • Bachelor’s degree from an accredited university with a specialization in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Computer Science, Statistics or related field.
  • 2 years of direct people leadership experience.
  • 5+ years of experience in consulting or financial services.
  • 5+ years of experience in data and/or quantitative analysis.
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