Program Director

2 weeks ago

Varennes, Canada Gracie Barra Calgary Full time

Company description

Gracie Barra Calgary is the premier academy to learn the art of Jiu-Jitsu in Calgary, AB.

Our vision is “Jiu-Jitsu for everyone”. We focus on character growth and the empowerment of our community and families through Brazilian Jiu-Jitsu.

The Gracie Barra Calgary classes are aligned with the Gracie Barra Brazilian Jiu-Jitsu Program structure developed by Master Carlos Gracie Jr. to meet the specific learning needs of people from different ages, genders and levels.

Job description

The Program Director is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school. The main goal for this position is enrolling members. This position is a sales position.

Skills

● Sales

● Time Management

● Task Management

● Communications

● Club Management System Knowledge

● Event Management

● Inventory management

● Organization

● Phone Skills

Tasks and processes

● Answer the School's Phone, Email, Facebook Messages and any other inbound point of contact with clients

● Manage Appointments

● Enroll Students

● Inventory Management/Sales of products in Pro shop

● Ensures the effectiveness of the new students enrollment system

● Develops the internal communication strategy, along with the Instructor, marketing department, and keeps the students updated and informed about the school, its operations and activities

● Assists the Instructor in developing the absentee student strategy for the month

● Develops the delinquent student strategy for the month together with the billing department

● Assists the instructor developing the seasonal Gracie Barra school event calendar together with the Instructor and marketing department

● Assists the Head Instructor with updating the schedule for the Gracie Barra school

● Presents the program to the prospective student

● Executes or supervises the new student enrollment procedures

● Ensures the accuracy of the data on the club management system

● Prepare Attendance Cards

● Deals with cancellation requests, leading the canceling student not to cancel the agreement

● Supports the accounts receivable assistant on the development of the delinquent account strategy for the month

● Inputs and/or changes information on the billing system

● Deals with student complaints and recommendations

● Ensures that the walk-in prospects are well received and offered an opportunity to schedule and introductory lesson

● Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes

● Schedules/confirms the introductory lesson appointment

● Follows up with introductory lesson no shows and pending enrollment

● Prepares the designated reports and gives it to the supervisor

● Prepares the designated reports and gives it to the supervisor

● Help maintain the gym clean

Job Type: Permanent

Pay: From $15.00 per hour

Expected hours: 42 per week

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Store discount

Flexible Language Requirement:

  • French not required

Supplemental pay types:

  • Bonus pay
  • Commission pay

Work Location: In person

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