Current jobs related to Desk Services Team Lead - Burnaby - Simon Fraser University

  • Lead, Service Desk

    2 months ago

    Burnaby, Canada Svante Full time

    **Location**: 8800 Glenlyon Pkwy Burnaby, British Columbia **Career Level**: Management Level 1 (M1) **Who are we?** Svante is a rapidly growing clean energy technology company making commercial-scale carbon capture and removal a reality and enabling global industries to play offense in the fight against climate change that will accelerate the global...

  • Service Desk Lead Systems Analyst

    5 months ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **Information Technology Services** department is seeking a **regular, full-time (1.0 **FTE**) Service Desk Lead Systems Analyst (**LSA**)** to function as part of our Service Desk team. We have one regular, permanent full-time position available. IT Services is a dynamic environment with a passion for service to our students, faculty, and staff....

  • Service Desk Analyst

    2 months ago

    Burnaby, Canada Umbrella IT Services Full time

    **About you**: Are you a driven individual looking to develop your passion for technology, expand your knowledgebase, and provide businesses and organizations with innovative I.T. solutions while working with a growth-oriented team? If so, this opportunity could be for you! **Role Overview**: Umbrella I.T. Services is looking to hire a Service Desk Analyst...

  • Service Desk Technician

    5 months ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68606 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Temporary Assignment to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Desk Services Team Lead

    3 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **C.U.P.E. Local 3338** - Pay range: **$2,017.59 to $2,283.96 bi-weekly** - SFU Department Descr: **Campus Services - Residence and Housing** - Position Grade: **7** - # of openings: **1** - Biweekly Hours: **70** **Who We Are** Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our...

  • Service Desk Analyst

    5 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5685** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • Service Desk Analyst

    5 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5426** **SHORT-TERM /FULL-TIME (6 MONTHS)** **LOCATION: BURNABY, BC ON-SITE** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...

  • Service Desk Analyst

    5 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5330** **FULL-TIME** **Location: Burnaby, BC On-site** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • IT Service Desk Specialist

    4 weeks ago

    Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

    Job Title: IT Service Desk AnalystWe are seeking a highly motivated and organized IT Service Desk Analyst to join our team at Refrigerative Supply Limited. As a key member of our IT team, you will be responsible for providing exceptional technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide Tier 1...

  • Order Desk/customer Service

    5 months ago

    Burnaby, Canada PBF Pita Bread Factory Full time

    **About the Company** PBF Pita Bread Factory specializes in the development and manufacturing of conventional and organic ethnic baked goods including Pita, Tortillas, Bagels, Naan, Pies, Cookies, & Pizza Pretzels. PBF offers branded, private label, and co-packing services to Canadian and US customers. We are currently looking for a Order Desk/Customer...

  • Service Desk Technician

    5 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **C.U.P.E. Local 3338** - Pay range: **$25.44 hourly plus 14% in lieu of benefits** - SFU Department Descr: **IT Services - Service Desk** - Position Grade: **5** - # of openings: **12** - Biweekly Hours: **varies** **Who We Are** - We are Canada’s engaged university, defined by our dynamic integration of innovative education,...

  • Manager, Operations and Desk Services

    5 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$77,557 to $92,512 annually** - SFU Department Descr: **Student Services - Residences** - Position Grade: **9** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Residence and Housing is an integral part of SFU’s academic and educational programs and services....

  • Front Desk Receptionist

    4 weeks ago

    Burnaby, Canada Dr. Ma's Laboratories Inc. Full time

    We are a leading research and manufacturing company for natural health products such as botanical extracts, dietary supplements, vitamins and minerals. Our state-of-the-art facility is located in Metro Vancouver, B.C. We dedicate our research and development efforts into the analytical methods of accurate identification and quantification for Natural Health...

  • Cleaning Team Lead

    3 weeks ago

    Burnaby, British Columbia, Canada Small Cleaning Services Full time

    Job Title: Cleaning Team LeadWe are seeking a highly organized and detail-oriented Cleaning Team Lead to join our team at Small Cleaning Services. As a Cleaning Team Lead, you will be responsible for supervising and coordinating the activities of our cleaning staff, ensuring that our clients receive exceptional service and that our facilities are maintained...

  • Front Desk Reception

    2 months ago

    Burnaby, Canada Club16 Trevor Linden Fitness Full time

    _**In search of a Receptionist at our Brentwood Location**_ **Who We Are**: At Club16 Trevor Linden Fitness & She’s Fit! we embody the philosophy of Making Fitness Fun by fostering a welcoming and inclusive environment for all. We prioritize the well-being and acceptance of our members above all else. Our TEAM boasts over 25 years of industry experience,...

  • Front Desk Coordinator

    3 weeks ago

    Burnaby, British Columbia, Canada Mc Mosa Industries Ltd. Full time

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Mc Mosa Industries Ltd. The successful candidate will be responsible for providing exceptional customer service, managing the switchboard, and performing various administrative tasks.Key ResponsibilitiesCustomer Service: Greet clients and visitors, provide...

  • Front Desk Associate

    4 days ago

    Burnaby, British Columbia, Canada Happy Day Inn Full time

    Job SummaryWe are seeking a Front Desk Associate to join our team at Happy Day Inn. The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process for our guests.Main ResponsibilitiesRegistration and Room Assignment: Register arriving guests, assign rooms, and maintain an accurate...

  • Front Desk Coordinator

    2 months ago

    Burnaby, British Columbia, Canada SSS Estates Ltd. Full time

    Job SummaryWe are seeking a highly organized and efficient individual to join our team as a Receptionist at SSS Estates Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a professional and welcoming environment.Key ResponsibilitiesCustomer Service: Greet visitors,...

  • Front Desk Coordinator

    2 months ago

    Burnaby, British Columbia, Canada SSS Estates Ltd. Full time

    Job SummaryWe are seeking a highly organized and efficient individual to join our team as a Receptionist at SSS Estates Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a professional and welcoming environment.Key ResponsibilitiesCustomer Service: Greet visitors,...

  • Cleaning Team Lead

    4 days ago

    Burnaby, British Columbia, Canada Small Cleaning Services Full time

    Job DescriptionWe are seeking an experienced Cleaning Team Lead to join our team at Small Cleaning Services. The successful candidate will be responsible for supervising and coordinating the activities of cleaning staff, ensuring a high level of customer satisfaction and maintaining a clean and safe work environment.

Desk Services Team Lead

2 months ago

Burnaby, Canada Simon Fraser University Full time

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Residence and Housing is an integral part of SFU's academic plan and student experience. The unit supports the academic mission of SFU and Campus Services by:

  • Creating purposeful and intentional communities that emphasize academic support, success, and leadership development through programs and services.
  • Providing market priced living and learning environments that are safe, clean, sustainable, attractive, well maintained, comfortable, and welcoming.
  • Ensuring financial stability, service viability, and effective management and administration of the operations.
  • Providing updated technology and data driven services that meet the needs of housing and residence students and users in a responsive, timely, courteous, efficient, and effective manner.
  • Fostering professional relationships with on and off campus partners to enhance services to students and guests.
  • Ensuring ongoing assessment of programs, services, and practices that are dedicated to an ethos of continuous improvement.
  • Arranging ongoing training and development for staff to ensure they are knowledgeable about best practices in the housing and residence life field; and able to properly contribute to the student affairs profession and SFU community.

About the Role

Monitors day-to-day operations of the front desk and services to students, guests, and the campus community. Provides comprehensive customer service; participates in the preparation and evaluation of training materials; trains new staff and monitors progress. Responds to diverse and complex in-person telephone, email, chat inquiries from prospective residents, guests, and others. Supports the supervisor in ensuring client reports are run to ensure smooth daily office functioning and daily reconciliation of accounts.

#J-18808-Ljbffr