Intermediate Change Management Specialist to manage and implement change programs for organizat[...]

4 weeks ago

Old Toronto, Canada S.i. Systems Full time
```html Job Title: Intermediate Change Management Specialist

Our client is seeking an Intermediate Change Management Specialist to manage and implement change programs for organizational improvements for the vehicle hydrogen action plan.

Must Have:

  1. 5+ years of Change Management experience
  2. 2 years of experience conducting change impact analysis
  3. 2 years of experience in non-IT technologies initiatives
  4. Bachelor's degree in a related field

Nice to Have:

  1. PROSCI or CCMP certification
  2. 2 years of experience developing and implementing effective change plans
  3. 2 years of experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans
  4. 2 years of experience leading change management and communication planning
  5. Experience with communications management, reporting, and change management

Description:

The position directly supports the Director, Strategic Initiatives and Service Excellence to implement the initial phases of the client's hydrogen action plan, including but not limited to liaising and coordinating with sector stakeholders to grow hydrogen (H2) fueling and vehicle capacity in Alberta, preparing online H2 vehicle informational and educational content, administering the Ride and Drive test-drive program, and helping to establish an H2 vehicle pilot program.

Responsible for managing all aspects of implementing a change initiative (such as a new program, service offering or business transformation) from communications to working with stakeholders, measuring adoption, and reporting on change success. Develops actionable change management strategies that are appropriately scaled and integrated to successfully implement and support the government's hydrogen strategy.

Responsibilities:

  1. Conduct follow-up fleet manager readiness surveys and results analysis.
  2. Coordinate and facilitate stakeholder engagements and discussions to champion, coordinate and maintain awareness of H2 fueling, H2 vehicle technology and H2 supply opportunities.
  3. Ride and Drive Program scheduling for H2 vehicle test drives, fueling, driving to location, Q&A.
  4. Support H2 vehicle pilot program development and implementation (+ any needed guides/training materials).
  5. Pilot vehicle deployment and readiness: coordinate with Fleet Management Office.
  6. Perform, or confirm, a stakeholder analysis.
  7. Develop communication plans per audience.
  8. Arrange for or develop appropriate artifacts and material to support any change activities i.e., training materials, brochures, webpages, etc.
  9. Represent the Ministry/Program area and foster client and stakeholder relationships.
  10. Develop key performance indicators to measure the success of the adoption. Initiate or perform baseline measures.
  11. Regularly collaborate with, and report to, project leads and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers.
  12. Analyze problems or issues in a systematic way to identify underlying causes for change resistance and employ a range of approaches to generate possible resolutions and holistic solutions.
  13. Deliver messaging, training, information sessions, etc., on behalf of the program/business area as required.
  14. Support the client in effectively adopting the desired change and transformation.
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