Intermediate Manager, Customer Segment- Banking exp
2 weeks ago
One of our major banking clients is looking for a Segment Manager- Banking expDuration: 2 years contract with potential for extension or permanencyLocation: Hybrid, Toronto, ON (Must work from office on Tuesdays & Thursdays)Working hours: 7:30 - 3:30 or 8:00 - 4:00Line of Business: Retail Banking Role Mandate: Manager, Customer Segments (New to Canada)Reporting to the Senior Manager, Customer Segments, the Manager is responsible for leading the development and execution of various initiatives that result on the accelerated growth of priority segment, Newcomers to Canada.The Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive personal banking acquisitions and to enhance retention.You will be required to analyze market, competitor, and customer information to develop compelling value proposition to attract priority segment customers and to nurture deeper customer relationships early on in their journey with the bank. You will also be responsible for end-to-end execution of key sponsorships and events- partnering with sales teams to ensure a flawless go to market approach. At the same time, you will be required to work cross-functionally, on a regular basis, with product, marketing, process & digitization, risk, sales and analytics to bring the segment's value proposition to life.Typical day might include the following:- Develop compelling value propositions for the segment, keeping customer needs, competitive landscape, and profitability in mind- Evaluate and report on competitor group banking programs on an on-going basis to understand positioning, pricing, strengths, and weaknesses.- Identify and develop compelling partnerships to help grow the priority segment portfolio and support customers with relevant value adds- Execute on key events that focuses on Newcomers to Canada, working seamlessly with cross-functional teams such as Marketing, Legal and with external partners, the organizer of these events- Partner with Marketing, Customer analytics, Customer Care and Sales teams to analyze business and marketing data to identify key drivers, mechanics, and associated dependencies for driving conversion, product adoption, retention, and cross-sell- Identify best-in-class customer communication and cross-sell practices to inform the bank and develop a robust segment strategy- Effectively translate analytics into meaningful customer insights and actionable recommendations- Performance monitoring including Forecast results from various tactics and advocate for resource prioritization- Collaborate with marketing partners to develop content for communication and creative teams to drive the development of communication templates marketing assets to nurture client relationships- Drive continued innovation in evolving the segment program- Articulate program strategy and communicate results to key stakeholdersKnowledge, Skills & Qualifications:- 3-5 years relevant Strategy, Consulting and/or Product Management roles in banking or Customer focused industries- Experience in banking industry an asset- Experience in developing and executing customer strategies and value propositions, particularly those that require co-ordination and project management across the organization with multiple key stakeholders- Experience with customer segmentation, customer intelligence and market research- Strong quantitative skills with the ability to analyze issues, consolidate learning to develop strategies, and deploy tactics- Ability to impact, influence and lead diverse and cross functional groups; experienced change agent- Master's Degree (MBA preferred)You might also have:- Excellent relationship development and management skills- Ability to prioritize and manage multiple assignments simultaneously- Team oriented, flexible, collaborative- Results oriented, driven and self-motivated with a commitment to excellence- Advanced PowerPoint and Excel skills- Experience running large scale programs URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.The recruiter in charge of this role is Fathiya If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire. Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply Please note: Adherence to our end client's vaccination policy is a requirement. Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES
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Toronto, Ontario, Canada Teamrecruiter Inc Full timeOne of our major banking clients is looking for an Intermediate Manager, Customer Segment- Banking expDuration: 2 years contract with potential for extension or permanencyLocation: Hybrid, Toronto, ON (Must work from office on Tuesdays & Thursdays)Working hours: 7:30 - 3:30 or 8:00 - 4:00Line of Business: Retail Banking Role Mandate: Manager, Customer...
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Customer Segments Manager
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Toronto, Ontario, Canada Teamrecruiter Inc Full timeOne of our major banking clients is looking for a Product Marketing Manager (Students Segment, Banking exp.)Length: 24 months contract with a huge possibility of extension and conversion to FTELocation: Toronto, ON - Onsite Hours of work: 8:30 am - 5:00 pm; 9:00 am - 6:00 pm ROLE MANDATE:Manager, Customer Segments (Students)The Customer Segments team...
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Int. Manager to support Customer Segments
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Toronto, Ontario, Canada S.i. Systems Full timeInt. Manager to support Customer Segments (Students) for a large banking client - 72222Line of Business: Retail BankingDuration:2 yearsLocation:Downtown Toronto - Hybrid(Must work from office on Tuesdays & Thursdays)The Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive...
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Retail Banking Customer Segments Manager
1 week ago
Toronto, Ontario, Canada Intelliswift - An LTTS Company Full timeAbout the JobThis is a mid-senior level contract role in Business Development and Sales, within the Banking and Financial Services industry. The successful candidate will be responsible for leading the development and execution of customer-centric strategies that drive personal banking acquisitions and enhance retention.ResponsibilitiesDevelop compelling...
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Toronto, Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a Top 5 Bank in Canada, is looking to hire a Personal Banking Customer Segment Manager for a 24-month contract.You will be responsible for the following duties:1. Evaluate and report on competitor group banking programs on an ongoing basis to understand positioning, pricing, strengths, and weaknesses.2. Help to grow the priority segment portfolio...
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Toronto, Ontario, Canada Intelliswift - An LTTS Company Full timeJob Title: Manager, Customer Segments Location: Toronto, ON (Hybrid - Must work from office on Tuesdays & Thursdays) Duration: 24 months Contract Type: T4 only Pay Rate: CA$44.82/Hour Role Mandate: The Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive personal...
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Toronto, Ontario, Canada S.i. Systems Full timeAbout the RoleAs a Senior Customer Segments Manager at S.i. Systems, you will be responsible for leading the development and execution of initiatives that drive accelerated growth of priority segments, specifically Newcomers to Canada. This involves analyzing market, competitor, and customer information to develop compelling value propositions that attract...
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Toronto, Ontario, Canada S.i. Systems Full timeManager, Customer Segments (New to Canada)Line of Business: Retail BankingDuration: 2 yearsLocation: Hybrid - Downtown Toronto (Must work from office on Tuesdays & Thursdays)Reporting to the Senior Manager, Customer Segments, the Manager is responsible for leading the development and execution of various initiatives that result on the accelerated growth of...
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Toronto, Ontario, Canada Artech LLC Full timeWe are currently seeking a Manager, Customer Segments for a Contract role with one of our clients. Duration: 24+ MonthsLocation: Toronto, ONRole Responsibilities:Relevant Strategy, Consulting and/or Product Management roles in banking or Customer focused industries Experience in banking industry an asset Experience in developing and executing customer...
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Toronto, Ontario, Canada Intelliswift - An LTTS Company Full timeRetail Banking Segment Manager – StudentsJob Title: Manager, Customer SegmentsLocation: Toronto, ON (Hybrid - Must work from office on Tuesdays & Thursdays)Duration: 24 monthsContract Type: T4 onlyPay Rate: CA$44.82/HourRole Mandate:The Customer Segments team is responsible for defining, developing, and executing on cross-functional customer-centric...
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3 weeks ago
Toronto, Ontario, Canada Insight Global Full timeJOB DESCRIPTIONThe Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive personal banking acquisitions and to enhance retention. The Students segment manager will be responsible for leading the development and execution of various initiatives that result on the accelerated...
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Customer Segment Strategy Manager
3 weeks ago
Toronto, Ontario, Canada Insight Global Full timeJOB DESCRIPTIONThe Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive personal banking acquisitions and to enhance retention. The Students segment manager will be responsible for leading the development and execution of various initiatives that result on the accelerated...
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Retail Banking Segment Manager – Students
3 weeks ago
Toronto, Ontario, Canada Intelliswift - An LTTS Company Full timeJob Title: Manager, Customer SegmentsLocation: Toronto, ON (Hybrid - Must work from office on Tuesdays & Thursdays)Duration: 24 monthsContract Type: T4 onlyPay Rate: CA$44.82/HourRole Mandate:The Customer Segments team is responsible for defining, developing, and executing on cross functional customer centric strategies that drive personal banking...
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Customer Segment Portfolio Manager
1 week ago
Toronto, Ontario, Canada IFG International Financial Group Ltd Full timeAbout the RoleWe are looking for an experienced Customer Segment Portfolio Manager to lead our efforts in growing priority segment portfolios and developing effective customer strategies. As a key member of our team, you will be responsible for driving business growth through data-driven decision making and collaboration with various lines of...
