hotel front desk clerk

6 months ago


Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time
  • Education: No degree, certificate or diploma
  • Experience: Will trainWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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