customer service manager

3 weeks ago


Surrey, Canada CAN ASIA ENTERPRISES LTD. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Urban area
  • Rural area
  • Willing to relocate
  • Computer products store
  • Retail/wholesale establishment/distribution centreTasks
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Plan, organize, direct, control and evaluate daily operationsSupervision
  • Staff in various areas of responsibilityTransportation/travel information
  • Willing to travelWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periodsPersonal suitability
  • Adaptability
  • Analytical
  • Collaborative
  • Creativity
  • Efficiency
  • Energetic
  • Goal-oriented
  • Hardworking
  • Integrity
  • Outgoing
  • Positive attitude
  • Proactive
  • Quick learner
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team playerFinancial benefits
  • As per collective agreementOther benefits
  • Free parking available


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