Manager, Customer Service

3 weeks ago


Surrey, Canada Farm Credit Canada Full time

Closing Date (MM/DD/YYYY):
05/14/2024

Worker Type:
Permanent

Language(s) Required:
Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position):
$101,804 - $137,736

Leadership skills rewarded:
Take a lead role in your district’s customer service team, with a focus on the relationship management process. You’ll coach a team responsible for a combination of loan administration and credit submissions for lending to agriculture producers, providing added value to team and customers.

**What you’ll do**:

- Lead a high-performing team responsible for customer service and support functions, credit submissions, and agriculture lending
- Ensure strong partnerships among district staff to support customer service
- Maintain your district’s budget and manage daily operations, facilities management, meetings and event planning
- Work with the district leadership team to develop and execute business plan and marketing strategies
- Manage workload priorities, identify employee development requirements, set goals and evaluate performance
- Ensure compliance on audits, arrears and other reports

**What we’re looking for**:

- A decision-maker who confidently manages and implements change
- A leader who builds relationships
- A multi-tasker with an aptitude for a combination of loan administration and lending
- Ability to adapt quickly to changes in a fast-paced environment

**What you’ll need**:

- A degree in administration or business and at least five years of related experience (or equivalent combination of education and experience)
- A proven track record in agricultural or commercial financial services
- An understanding of accounting and legal documentation
- Experience in loan portfolio management practices, approaches and techniques
- Strong leadership and organizational skills



  • Surrey, British Columbia, Canada carzone motors Ltd Full time

    Job Duties: Plan, direct, and assess the operations of retail sale establishments, as well as departments within such establishments. Manage your team and delegate responsibilities. Determine consumer demand, possible sales volumes, and the impact of competitors' operations on sales by studying market research and trends. Determine what products and services...


  • Surrey, Canada Carzone Motors Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold - Implement price and credits...


  • Surrey, Canada Texcan, Division of Sonepar Canada Inc. Full time

    **Position Overview**: Be apart of a growing sales team that is driven towards providing utmost customer service. We are seeking a Customer Service Representative who is an integral part of servicing our customers. This position largely contributes to ensuring the customer needs are proactively fulfilled. The Customer Service Representative is engaged with...


  • Surrey, Canada Carzone Motors Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure...


  • Surrey, Canada CAN ASIA ENTERPRISES LTD. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Rural area - Willing to relocate - Computer products store - Retail/wholesale establishment/distribution centre **Tasks**: - Manage staff and...

  • customer service manager

    34 minutes ago


    Surrey, Canada Carzone Motors Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select...


  • Surrey, Canada Mr. Handyman Full time

    Mr. Handyman is a national franchise that provides handyman services to residential and commercial customers in our communities. We are a fast-growing company that focuses in delivering the best customer experience in the market. We’re looking for a friendly and outgoing office professional in a fast past office, located in Richmond, B.C.. We...


  • Surrey, Canada Lock Search Group Full time

    Customer Service RepresentativeSurrey, BCThe level of customer service a transportation firm provides is a predictive measure of their ability to improve your performance while helping to solve common issues. High-level customer service is fully integrated on our client's standards. Our client, a 3PL provider serving clients across North America and around...


  • Surrey, British Columbia, Canada Lock Search Group Full time

    Customer Service RepresentativeSurrey, BCThe level of customer service a transportation firm provides is a predictive measure of their ability to improve your performance while helping to solve common issues. High-level customer service is fully integrated on our client's standards. Our client, a 3PL provider serving clients across North America and around...

  • customer service manager

    16 minutes ago


    Surrey, Canada CAN ASIA ENTERPRISES LTD. Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingUrban areaRural areaWilling to relocateComputer products storeRetail/wholesale establishment/distribution centreTasksManage staff and assign dutiesStudy market research and trends...


  • Surrey, Canada Jojos chicken shack Full time

    **About us** Jojo's Chicken Shack is a fried chicken restaurant in Surrey, BC V3Z 2L6. We are professional, agile, and customer-centric. Customer Service Associate / Cashier **Duties**: - Greet customers and provide excellent customer service - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card transactions -...


  • Surrey, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey, B.C. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on providing...

  • Customer Service Rep

    1 month ago


    Surrey, Canada BMO Financial Group Full time

    7140 Scott Road/120 Street Surrey British Columbia,V3W 3M8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...


  • Surrey, Canada BMO Financial Group Full time

    17559 56 Avenue Surrey British Columbia,V3S 1C4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Surrey, Canada TNR Industrial Doors Full time

    Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and...


  • Surrey, Canada Prairie Pacific Coast Express Corp. Full time

    _**Prairie Pacific Coast Express Corp. **_is the administration arm of 2 domestic operating divisions, Comox Pacific Express and Overland West Freight Lines. We are a western region road carrier with a focus on quality, integrity and respect. We are leaders in the west coast transportation market, and are always looking for talented, qualified and driven...

  • Customer Service

    1 month ago


    Surrey, Canada True North Management Full time

    **TNMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year -...

  • Customer Service

    2 weeks ago


    Surrey, Canada True North Management Full time

    **TNMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year **(Surrey)**: -...


  • Surrey, Canada Advance Wire Products Ltd Full time

    Advance Wire Products Ltd. (AWP) is North America’s leading designer and manufacturer of innovative merchandising solutions for the retail grocery, convenience, and pharmacy market. We are growing and have an immediate requirement for a **Customer Service Coordinator** to join our Surrey team. We are deeply committed to our mission, which is to help drive...


  • Surrey, Canada Crystal Vision & Better Hearing Full time

    Crystal Vision & Better Hearing is a family owned full service retail optical and hearing company with four locations in Abbotsford, Chilliwack, Maple Ridge and White Rock. Our employees are one of the most valuable assets of our company. We look for people who want to be part of a high quality team. **Responsibilities** - Provide exceptional customer...