supervisor, technical support
1 week ago
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateAsset languages
- English, Middle (1100-1500)Work setting
- SupervisionTasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidentsSupervision
- 3-4 peopleType of service and repair
- PhotocopiersSecurity and safety
- Criminal record checkTransportation/travel information
- Valid driver's licence
- Travel expenses paid by employerWork conditions and physical capabilities
- Fast-paced environmentPersonal suitability
- Excellent oral communication
- Organized
- Team player
- Time management
- HonestyScreening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?Experience
- 3 years to less than 5 yearsHealth benefits
- Dental plan
- Health care plan
- Vision care benefitsFinancial benefits
- Bonus
- Registered Retirement Savings Plan (RRSP)Other benefits
- Free parking available
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking availableSupport for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
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