supervisor, technical support

2 weeks ago


SaintJeansurRichelieu, Canada undisclosed Full time

Work Term: Permanent

Work Language: French

Hours: 40 hours per week

Education: Secondary (high) school graduation certificate

Experience: 3 years to less than 5 years

Asset languages
  • English, Middle (1100-1500)
Work setting
  • Supervision
Tasks
  • Give access to computer networks
  • Respond to users experiencing difficulties with computers
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Supervise other technical support workers in this group
  • Provide business systems, network, and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
Supervision
  • 3-4 people
Type of service and repair
  • Photocopiers
Security and safety
  • Criminal record check
Transportation/travel information
  • Valid driver's licence
  • Travel expenses paid by employer
Work conditions and physical capabilities
  • Fast-paced environment
Personal suitability
  • Excellent oral communication
  • Organized
  • Team player
  • Time management
  • Honesty
Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
Financial benefits
  • Bonus
  • Registered Retirement Savings Plan (RRSP)
Other benefits
  • Free parking available
  • On-site recreation and activities
  • Paid time off (volunteering or personal days)
  • Team building opportunities
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