Technical Support Supervisor

1 week ago


SaintJeansurRichelieu, Quebec, Canada COPICOM INC Full time
Job Summary

We are seeking a skilled Technical Support Supervisor to provide exceptional customer service and technical assistance to our users. The ideal candidate will have excellent communication skills, a strong technical background, and leadership experience.

Key Responsibilities
  • Provide technical support and assistance to users via phone, email, and in-person
  • Supervise and manage a team of technical support staff
  • Analyze and resolve complex technical issues
  • Develop and implement technical training programs
  • Maintain accurate records and reports
Requirements
  • 3-4 years of technical support experience
  • Leadership experience and strong communication skills
  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment
Working Conditions

Fast-paced environment with minimal supervision

Benefits
  • Dental and health care plans
  • Registered Retirement Savings Plan (RRSP)
  • Free parking and on-site recreation
How to Apply

For more information and to apply, please visit our website.



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