Technical Support Supervisor
1 week ago
We are seeking a skilled Technical Support Supervisor to provide exceptional customer service and technical assistance to our users. The ideal candidate will have excellent communication skills, a strong technical background, and leadership experience.
Key Responsibilities- Provide technical support and assistance to users via phone, email, and in-person
- Supervise and manage a team of technical support staff
- Analyze and resolve complex technical issues
- Develop and implement technical training programs
- Maintain accurate records and reports
- 3-4 years of technical support experience
- Leadership experience and strong communication skills
- Excellent analytical and problem-solving skills
- Ability to work in a fast-paced environment
Fast-paced environment with minimal supervision
Benefits- Dental and health care plans
- Registered Retirement Savings Plan (RRSP)
- Free parking and on-site recreation
For more information and to apply, please visit our website.
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