supervisor, technical support
3 days ago
Work Term: Permanent
Work Language: French
Hours: 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
Asset languages- English, Middle (1100-1500)
- Supervision
- Give access to computer networks
- Respond to users experiencing difficulties with computers
- Consult user guides, technical manuals, and other documents to research and implement solutions
- Supervise other technical support workers in this group
- Provide business systems, network, and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- 3-4 people
- Photocopiers
- Criminal record check
- Valid driver's licence
- Travel expenses paid by employer
- Fast-paced environment
- Excellent oral communication
- Organized
- Team player
- Time management
- Honesty
- Dental plan
- Health care plan
- Vision care benefits
- Bonus
- Registered Retirement Savings Plan (RRSP)
- Free parking available
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
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