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Hotel Cook Manager
1 month ago
Hotel Cook Manager
Please note this position requires relocation to NU
Summary
Reporting to the Co-operative General Manager, the Hotel Manager/Cook is responsible for the effective administration of hotel operations and food services ensuring a high level of customer service to the patrons. Specifically, he/she is responsible for daily financial records and reporting, hiring and training of staff, payroll administration, day-to-day business communication, marketing and promotion, kitchen and food services and other duties as assigned.
Responsibilities
•Ensure optimal customer relations by responding effectively to customer enquiries and requests;
•Manage the reservation system. Register incoming guests and prepare guest portfolios. Check out guests and ensure payments are current;
•Ensure hotel guests are provided transportation services to and from the airport as needed;
•Effectively organize and oversee all hotel duties including all filing (reservations, bookings, lease information, invoices, statements etc.), ordering, preparing and sending customer invoices and basic office procedures;
•Conduct day end closing procedures and reconcile reports as necessary. Report all shortages or reconciliation issues with General Manager. Ensure daily deposits are made;
•Process all incoming and outgoing transfers, invoices and charges;
•Order hotel and restaurant supplies and maintain adequate inventory levels;
•Oversees or delivers duties and responsibilities with respect to housekeeping;
•Hire, train, provide direction, schedule and evaluate staff for the hotel/food services. Advise the General Manager of areas necessitating discipline;
•Ensure the accurate recording and organization of payroll records including timesheets, schedules and related payroll files and employee records;
•Approve payroll, staff timesheets and submit them to the General Manager for processing;
•Ensure that the hotel and restaurant, and any other business activities related to the hotel, operate in a professional manner and that all regulations and legislated standards are adhered to;
•Coordinate maintenance and repairs to the facility per the General Manager's guidelines;
Job Summary
Job Type:
Full Time
Location:
Nunavut
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