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Hotel Operations Manager

2 months ago

Winnipeg, Manitoba, Canada Canad Inns Destination Centre Club Regent Casino Hotel Full time
Job Title: Hotel Operations Manager

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Canad Inns Destination Centre Club Regent Casino Hotel.

Company Overview:

Canad Inns is a leading hotel and entertainment destination in Winnipeg, Manitoba. We offer a unique blend of luxury accommodations, exceptional dining experiences, and exciting gaming options. As a Hotel Operations Manager, you will play a key role in ensuring the smooth operation of our hotel and delivering an unforgettable experience for our guests.

Job Summary:

The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, including front desk services, room assignments, and guest relations. You will also be expected to manage our team of employees, providing guidance and support to ensure they are meeting our high standards of service.

Key Responsibilities:
  • Manage the front desk operations, ensuring efficient check-in and check-out processes
  • Oversee room assignments and maintenance, ensuring all rooms meet our high standards
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Recruit, train, and develop a high-performing team of employees
  • Monitor and control expenses, ensuring we stay within budget
Requirements:
  • Degree in Hospitality Management or related field
  • Minimum 3 years of experience in hotel management, preferably in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong leadership and problem-solving skills
Compensation and Benefits:

We offer a competitive salary range of $80,000 - $100,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.