Resource Desk Administrator
4 months ago
J0922-0904
Job Title:
Resource Desk Administrator
Job Type:
Perm F/T
City, Province, Country:
Edmonton, Alberta, Canada
Job Category:
Administration / Clerical
Open Positions:
1
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
Position Summary
As a Resources Desk Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here
What you'll be doing
• Greet clients, check them in and ensure beverages are offered; Notify clinicians when
clients arrive
• Take incoming calls, manage the switch board and ensure daily set up of the office
• Perform general office duties including: handling the courier, incoming mail and sorting
faxes
• Arrange meeting rooms, this includes the setup of refreshments and coordinating the
invites for visiting staff members and clients
• Send office memos, including property management information when required
• Ordering office supplies, testing materials, kitchen supplies and any special requests
• Coordinate and delegate office space for Clinicians
• Fix, contact and follow up with any scheduling errors
• Ensure security of and effective transfer of client files
• Revise clinician schedules where needed and rebook all returning clients
• Liaise with building maintenance and suppliers/vendors
• Assist with special projects assigned by supervisor
What we're looking for
• Minimum 2 years of experience in a professional office and customer service environment
• Proficiency in English, both written and verbal, is required
• Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using
other technical platforms
• Strong organizational and time management skills
• Exhibit positive service behaviors to both internal and external stakeholders
• Ability to work well with others
• Take responsibility for actions and decisions
• Commitment to professionalism and confidentiality
• Embraces new ideas and ways to do things
• Detail oriented individual who works accurately
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why work with us
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
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