Resource Desk Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Resource Desk Administrator to join our team at Homewood Health. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing daily office operations, and supporting our clinicians in delivering seamless services to our clients and customers.
Key Responsibilities- Greet clients, check them in, and ensure beverages are offered; notify clinicians when clients arrive
- Take incoming calls, manage the switchboard, and ensure daily setup of the office
- Perform general office duties, including handling the courier, incoming mail, and sorting faxes
- Arrange meeting rooms, including setup of refreshments and coordination of invites for visiting staff members and clients
- Send office memos, including property management information when required
- Order office supplies, testing materials, kitchen supplies, and any special requests
- Coordinate and delegate office space for clinicians
- Fix, contact, and follow up with any scheduling errors
- Ensure security of and effective transfer of client files
- Revised clinician schedules where needed and rebook all returning clients
- Liaise with building maintenance and suppliers/vendors
- Assist with special projects assigned by supervisor
- Minimum 2 years of experience in a professional office and customer service environment
- Proficiency in English, both written and verbal, is required
- Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using other technical platforms
- Strong organizational and time management skills
- Exhibit positive service behaviors to both internal and external stakeholders
- Ability to work well with others
- Take responsibility for actions and decisions
- Commitment to professionalism and confidentiality
- Embraces new ideas and ways to do things
- Detail-oriented individual who works accurately
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity, and inclusion. We encourage applications from members of equity-seeking groups, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
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Edmonton, Alberta, Canada CB Canada Full timeJob Title: Resource Desk AdministratorAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a Resource Desk Administrator to join our team at Homewood Health, a leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.Job SummaryThe Resource Desk...
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Edmonton, Alberta, Canada CB Canada Full timeJob Title: Resource Desk AdministratorAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a Resource Desk Administrator to join our team at Homewood Health, a leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.Job SummaryThe Resource Desk...
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