front desk agent
2 months ago
- Education: No degree, certificate or diploma
- Experience: Experience an assetWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Address customers' complaints or concernsHealth benefits
- Dental plan
- Health care plan
- Vision care benefitsFinancial benefits
- Group insurance benefitsOther benefits
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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