front desk agent

2 months ago


Fort McMurray, Canada Safeway Holdings (Alberta) Ltd. Full time
  • Education: No degree, certificate or diploma
  • Experience: Experience an assetWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Address customers' complaints or concernsHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Group insurance benefitsOther benefits
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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