tour guide supervisor

4 months ago

Banff, Canada Discover Banff Tours Ltd. Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsTasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition materials and suppliesSupervision
  • 1 to 2 people
  • 3-4 people
  • 5-10 peopleComputer and technology knowledge
  • MS OutlookWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Standing for extended periodsPersonal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team playerFinancial benefits
  • Gratuities
  • Registered Retirement Savings Plan (RRSP)Support for newcomers and refugees
  • Supports newcomers and/or refugees with foreign credential recognitionSupport for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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