Information Technology

6 months ago


Toronto, Canada CB Canada Full time

Information Technology - Project Manager

On behalf of our client in the Professional Services Sector, PROCOM is looking for an Information Technology - Project Manager.

Information Technology - Project Manager – Job Description

  • Facilitate and organize internal stakeholder sessions to understand products, assess operational needs, identify gaps/opportunities, and resolve dependencies

  • Plan, build and execute operational readiness deliverables on time in coordination with internal and external stakeholders

  • Track and report product readiness progress across multiple portfolios to senior management

  • Manage team expectations, risks and internal dependencies for different products

  • Lead and document onboarding and support process for all products while managing all product scenarios

  • Coordinate successful completion and sign-off of all product deliverables - processes, procedures, documents, training and more

  • Plan and deliver documentation, training and necessary support to critical front-line customer facing stakeholders

  • Develops strong credible working relationships with business stakeholders, working proactively to provide solutions

Information Technology - Project Manager – Mandatory Skills

  • 5 years’ experience in fast paced matrix environment with transformation projects

  • Process analysis and process documentation

  • Agile Project Management Experience

  • Product delivery and implementation

  • Operations and Delivery know-how

  • Expert knowledge of JIRA and Confluence

  • Experience working in a fast-paced matrix environment

  • Experience working with multiple stakeholders

  • Bachelor’s Degree

Information Technology - Project Manager - Nice to Have Skills

  • Project Management Certification (PMP) or Equivalent

  • Agile and lean certifications

  • Change Management Experience or Certification

  • Product Delivery methodology

  • Experience working with technical solutions

  • Knowledge of products and systems

  • General knowledge of policies and procedures

  • Knowledge of JIRA, Confluence and G-Suite preferred

Information Technology - Project Manager - Assignment Start Date

ASAP – 9 months to start

Information Technology - Project Manager - Assignment Location

Toronto, ON – Work Hybrid


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