contact centre manager

The Director of the Contact Centre will oversee all sales operations within the contact centre, focusing on successful student recruitment, high-quality service, and effective inquiry management. Leading a team of over 50 employees, including Admissions Managers and Senior Managers, the Director will ensure efficient pipeline management, drive enrollment...

We are a forward-thinking company that prioritizes innovation, diversity, and a positive workplace culture. As we continue to expand our operations in Canada, we're seeking a dynamic and experienced Director, B2C Contact Centre. This role is pivotal in shaping our organizational environment, ensuring our teams are engaged, diverse, and aligned with our core...

Are you passionate about creating seamless, luxury service experiences and optimizing workforce performance in a dynamic environment? Do you thrive on leveraging innovative technologies and data-driven insights to elevate contact centre operations? Are you ready to join an award-winning team and contribute to delivering unparalleled travel experiences with...

Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Assign, co-ordinate and review projects and programs - Hire, train, direct and motivate staff - Market business services - Plan and control budget and expenditures - Plan and direct research - Assist staff with administrative or technical problems - Develop action plans,...

Education:Bachelor's degreeTasksHire, train, direct and motivate staffMarket business servicesPlan and control budget and expendituresPlan and direct researchDirect and advise staff in the development and implementation of service quality assessment strategiesPlan, administer and control budgets for client projects, contracts, equipment and suppliesPlan,...

Education: Bachelor's degree - Experience: 3 years to less than 5 years - **Tasks**: - Hire, train, direct and motivate staff - Market business services - Plan and control budget and expenditures - Plan and direct research - Direct and advise staff in the development and implementation of service quality assessment strategies - Plan, administer and control...

About UsAmazon Development Centre Canada ULC is a leading provider of cloud-based contact center solutions. We are committed to delivering innovative and scalable technology that meets the evolving needs of our customers.Job DescriptionWe are seeking an experienced Cloud Contact Center Software Development Expert to join our team in Amazon Connect. As a key...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

Innivec is a network of Canadian educational institutions committed to providing exceptional higher education for international learners. Renowned as a leading education technology provider, we equip students with quality education and career readiness skills. **Key Responsibilities**: - **Information Dissemination**: Provide accurate and comprehensive...

Innivec is a network of Canadian educational institutions committed to providing exceptional higher education for international learners. Renowned as a leading education technology provider, we equip students with quality education and career readiness skills. **Key Responsibilities**: - **Information Dissemination**: Provide accurate and comprehensive...

Associate Physician, TB Services BC Centre for Disease Control, TB Clinic Regular Full time Vancouver, BC General Information The BC Centre for Disease Control (BCCDC), Clinical Prevention Services, is seeking two (2) Associate Physicians to provide clinical and academic services at either or both the Vancouver Tuberculosis (TB) Clinic and/or the New...

**Position**: Tiffany & Co. **Seasonal Team Members **hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Clients. Their passion for Tiffany is conveyed in...

Hospital Contact Centre Agent IMITS Client Services Vancouver Must be willing to commute to BC Children’s & Women’s Hospital (C&W or Vancouver General Hospital (VGH) for Casual/On-Call Opportunities. We are looking for talented and dedicated individuals to support our 24/7 operations; successful applicants will have working availability for...

Job DescriptionThe Westcoast Child Care Resource Centre is seeking an experienced Childcare Centre Manager to oversee daily operations and drive the centre's management. As a key member of our team, you will play a vital role in planning, implementing, and project managing various initiatives that support the centre's growth and development.Main...

Job Title: Hillcrest Community Centre Executive CoordinatorJob Summary: We are seeking an experienced Executive Coordinator to join our team at Hillcrest Community Centre. The ideal candidate will have excellent administrative skills, a strong ability to work under pressure, and a passion for supporting our community programs.Main Responsibilities:Prepare...

Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Student Info Support 4 (Gr7) Job Title Career Centre Coordinator Department Employer and Alumni Engagement | UBC Career Centre Compensation Range $4,594.00 - $4,827.00 CAD Monthly Posting End Date September 24, 2024 Note: Applications will be accepted until 11:59 PM on the...

Physician Medical Microbiologist BC Centre for Disease Control - Public Health Laboratory Full-Time (1.0 FTE) Vancouver, BC Reporting to the Medical Director of the BC Centre for Disease Control Public Health Laboratory (BCCDC PHL), the Medical Microbiologist carries out responsibilities related to the continuous quality improvement of client and...

**Job no**: 518597 **Brand**: Flight Centre **Work type**: Hybrid **Location**: British Columbia **Categories**: Leisure Travel & Retail **Travel Consultant - Kitsilano** It all started with one double decker bus in 1973 - and over four decades Flight Centre Travel Group (FCTG) has grown to be one of the world’s largest travel retailers and corporate...

Job DescriptionThe Program Centre Coordinator is the first point of contact for the YWCA Metro Vancouver. You will be responsible for coordinating, overseeing and planning office services and related office activities to achieve efficient utilization of available resources. This position will also be responsible for the reception area, answering the main...

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. In Airport Operations, our mission is to proudly deliver an experience built on operational predictability, reliability, resilience and doing better every day. **Position overview** The Manager, Operations Centre represents...