Cloud Contact Center Software Development Expert

1 week ago


Vancouver, British Columbia, Canada Amazon Development Centre Canada ULC Full time
About Us
Amazon Development Centre Canada ULC is a leading provider of cloud-based contact center solutions. We are committed to delivering innovative and scalable technology that meets the evolving needs of our customers.

Job Description
We are seeking an experienced Cloud Contact Center Software Development Expert to join our team in Amazon Connect. As a key member of our development team, you will be responsible for designing, developing, and deploying high-quality software solutions that meet the complex needs of our customers. Your expertise in cloud computing, software development, and customer-centric design will drive the creation of cutting-edge contact center solutions that exceed customer expectations.

Responsibilities
- Design and develop scalable and secure software solutions using modern web, SOA, NoSQL databases, AI, ML, Big Data, and other technologies
- Collaborate with cross-functional teams, including senior technical leaders, to ensure seamless integration and delivery of software solutions
- Work closely with product managers to gather requirements, design specifications, and develop functional software components
- Develop and maintain high-quality code, adhering to coding standards, code reviews, source control management, build processes, testing, and operations best practices
- Participate in agile development methodologies, prioritizing tasks, and meeting deadlines while ensuring excellent quality and productivity

Requirements
- 3+ years of non-internship professional software development experience, preferably in cloud computing, SOA, and NoSQL databases
- 2+ years of non-internship design or architecture experience, including reliability and scaling of new and existing systems
- Experience programming with at least one software programming language, such as Java, Python, or C++

What We Offer
- Competitive salary range: $114,800/year up to $191,800/year based on job-related knowledge, skills, and experience
- Total compensation package including equity, sign-on payments, and other forms of compensation
- Comprehensive benefits package, including medical, financial, and/or other benefits
- Opportunities for career growth and professional development in a dynamic and innovative environment

Why Choose Us
- Join a diverse and inclusive team that values collaboration, innovation, and customer satisfaction
- Be part of a rapidly growing business with a strong focus on customer-centric design and scalable technology
- Enjoy a comprehensive benefits package and competitive total compensation package

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