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Administrative Coordinator Ambulatory Clinics

2 months ago

Scarborough Village, Ontario, Canada Providence Health Care Full time

Administrative Coordinator Ambulatory Clinics: Provide seamless customer-focused service to outpatients, inpatients, clients, and the general public by performing administrative tasks, including appointment scheduling and data entry.

The Administrative Coordinator ensures efficient operations of the assigned Outpatient Clinic, providing administrative/clerical support to clinical staff and management. The Coordinator represents Providence Healthcare to its constituencies in a courteous, helpful, and professional manner.

Key responsibilities include:

  • Handling inquiries and scheduling appointments for patients and clinicians
  • Providing administrative support to clinical staff and management
  • Representing Providence Healthcare to its constituencies
  • Managing health information and data entry in an integral software system

Requirements:

  • A Community College certificate or diploma in an Administrative or Secretarial field, or equivalent experience
  • Minimum 5 years of active working experience in an administrative or secretarial field in a healthcare setting
  • Strong computer skills and proficiency in Microsoft Office products, including Access, Word, and Excel
  • Knowledge of medical terminology, health record systems, and the dictation process
  • Ability to efficiently schedule appointments and prioritize tasks in a busy healthcare environment
  • Strong written and oral communication skills in English, and legible handwriting
  • Exemplary interpersonal communication skills, patience, and a genuine interest in the well-being of stakeholders
  • Ability to exercise sound judgment in handling confidential and sensitive information
  • Self-directed, with the ability to work independently and interdependently under pressure
  • Ability to pay great attention to detail and accuracy in work completed
  • Ability to interact with stakeholders from various cultural backgrounds
  • Ability to learn new software applications
  • Commitment to continuous self-reflection, evaluation, and role improvement