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Inside Sales Representative

2 months ago

Kitchener, Ontario, Canada Robertson Electric Wholesale Full time

Robertson Electric Wholesale is a highly respected independent Canadian electrical distributor seeking an Inside Sales Representative to join its team in Kitchener.

Summary: We are looking for a detail-oriented and customer-focused individual with 2-4 years of experience in the electrical industry to handle customer orders, provide quotes, and assist account managers.

About Robertson Electric Wholesale:

  • We are a dominant player in the industries we serve with a long and successful history.
  • We strive to be first-class and the leader of our industry as an employer, supplier, and to our customers.

Scope of the position:

  • Handle incoming customer calls and communicate with customers regarding quotes, returns, and specs.
  • Check inventory for product availability and provide delivery dates to customers.
  • Verify prices and prepare and maintain sales order master files, customer lists, and purchase orders.

Major Responsibilities:

  • Provide support to all REW branches.
  • Handle customer service requests, including order entry, pricing, and order maintenance.
  • Assist and support Account Managers with customer orders and requests.
  • Quote customers and deal with product-related problems.
  • Responsible for spec products for customers.

Skills and Qualifications:

  • 2-4 years of experience in the electrical industry or equivalent knowledge.
  • High level of accuracy and attention to detail.
  • Excellent written communication skills and professional phone manners.

A few reasons why it's great to work for us:

  • Competitive salary and bonus.
  • Comprehensive medical and dental benefits.
  • RRSP matching plan.
  • Opportunities for growth and development.

Job Details:

  • Full-time, permanent position.
  • 8 hour shift, Monday to Friday.
  • Casual dress, company events, and on-site parking.

Requirements:

  • Inside sales experience (1 year preferred).
  • Electrical industry experience (1 year required).
  • Electrical products experience (1 year required).