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Technical Specialist

2 months ago

Halifax, Nova Scotia, Canada Eastlink Full time
{"title": "Technical Specialist", "content": "Job Summary

Eastlink is seeking a highly skilled Technical Specialist to join our Network Operations Center (NOC) team. As a Technical Specialist, you will be responsible for monitoring and coordinating efforts to maintain the health of our Telephony and Transport networks.

Key Responsibilities:

  • Network monitoring and coordination
  • Transport Network (DWDM, SONET) management
  • Telephony Network management
  • CATV plant management
  • Ticket-based communications
  • Front-line data customer support
  • Change Management – Network maintenance coordination
  • Support group coordination (Tiered support and Field Operations)
  • Simulcast broadcast duties
  • Escalation procedures

Requirements:

  • Professional Communications – Strong written and verbal communications skills
  • Two-year accredited Electronics certificate
  • Strong analytical trouble-shooting skills
  • Strong organizational skills and ability to multi-task
  • Proficient in MS Word & Excel
  • Ability to work in 7-24 shift environment
  • Work Overtime when required

Why Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting. We recognize that our greatest competitive edge is our people, and delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team prepares employees for future growth opportunities within the organization.

", "lang_code": "en"}