Senior Account Executive
3 weeks ago
This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you'll be one of the pioneers shaping this transformation.
As a Senior Account Executive, you'll be responsible for developing and closing new customer opportunities, and growing existing client accounts, with public transit agencies and private fleet operators. You will develop an understanding of urban mobility challenges faced by transit operators and articulate how RideCo's on-demand platform can solve their problems. You will help prepare detailed proposals in response to RFPs issued by municipalities and public transit agencies. As a main point of contact, you'll have a vital role in shaping customers' impressions of RideCo and laying the foundation for future partnerships. Your success will be measured by the new revenues and partnerships that you close.
Your day-to-day responsibilities will include:
- Prospect and Qualify: Research and contact high-quality prospects through various channels including email, phone, LinkedIn, and industry trade shows. Review and qualify municipal RFPs. Act on inbound leads provided by marketing or business development representatives.
- Educate: Understand potential clients' pain points and articulate our value proposition by providing presentations, product demonstrations, case studies, and relevant content. Help potential municipal and public transit clients in shaping RFP requirements before publication.
- Build Partnerships: Develop relations with channel partners and secure local fleet partners that can participate with RideCo on bids for turnkey solution RFPs with municipalities.
- Grow Existing Client Accounts: Execute our land-and-expand business model. Build relationships within existing clients across various departments and stakeholders. Convert pilots into full-scale deals. Convert at-scale deals into even larger deals through expansion to new areas and use cases for the transit agencies.
- Collaborate: Engage with co-workers in the product and operations teams to address clients' questions and build proposals tailored to client requirements. Collect insights or concerns from the market and feedback to marketing and product teams, to help continuously improve the product, content, and sales playbook. Document your activities on the CRM system.
- Write Proposals: Build proposals tailored to client or RFP requirements, adapting our existing proposal templates and leveraging help from team members to build customer-specific financial and operating models.
- Win Deals: Coordinate all aspects of closing including contract review (with legal & finance), negotiating terms, and securing signatures.
- Other duties/projects as assigned.
Preferred Qualifications and Experience:
- Proven track record in business development/sales in one or more of the following: enterprise software, SaaS, public transit, transportation services, management consulting.
- Willing and able to travel to client sites at least 35% of working time, as needed. Travel to client sites for in-person meetings (at clients' or management's discretion) is an essential function of this role.
- Proposal writing experience preferably for large enterprise contracts or public-sector RFPs or management consulting.
- Management consulting or startup company experience is an asset.
- Education: Degree in business/marketing/economics or related discipline
- Location: Waterloo Region or Toronto (GTA), Ontario
Compensation and Benefits:
- Base Salary: $110K - $130K + performance-based bonus + stock options
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts and more
- Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo
- Commuter Program: Complimentary rides to and from work in Waterloo Region
Who we are:
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States. Our marquee clients include Philadelphia's SEPTA, Los Angeles Metro, San Antonio Metro, and Houston Metro.
RideCo's software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.
RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #Li-Hybrid
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