Payment Lifecycle Specialist

2 weeks ago

Toronto, Ontario, Canada J.P. Morgan Full time

At J.P. Morgan, you will have the opportunity to be part of a dynamic development journey while contributing to support our customers' needs.

As a Payment Lifecycle Specialist, you will be responsible for building relationships and communicating with internal teams. You will also be responsible for handling operational tasks, including processing error-free transactions, reconciliation, solving client issues, reporting, and process improvements.

Key Responsibilities:

  • Build and maintain effective working relationships with internal team members, as well as with other teams within the firm.
  • Prepare monthly reporting to management, highlighting key performance indicators and trends.
  • Handle regulatory reporting and ensure compliance with relevant laws and regulations.
  • Adapt to and execute changes to regulatory requirements, ensuring minimal disruption to business operations.
  • Prioritize tasks and assignments to meet deadlines, and escalate concerns to direct manager.
  • Demonstrate familiarity and competence with departmental and team procedures and applicable systems.
  • Recommend adjustments and improvements to departmental and team procedures and applicable system enhancements.

Required Qualifications, Skills, and Capabilities:

  • Fully familiar with Operations risk and control and audit-related requirements.
  • At least 2 years of experience in similar roles, with a proven track record of success.

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