Medical Secretary

2 weeks ago

Kelowna, British Columbia, Canada BC Cancer Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at BC Cancer. As a Medical Secretary, you will provide administrative support to our clinical team, ensuring the smooth operation of our clinic.

Key Responsibilities
  • Communication and Coordination
    • Receive and respond to incoming calls, messages, and emails in a timely and professional manner.
    • Coordinate appointments, tests, and procedures for patients, ensuring seamless communication with the clinical team.
    • Access patient information systems to retrieve relevant data and update records as necessary.
  • Administrative Support
    • Prepare and distribute meeting materials, agendas, and minutes.
    • Manage and maintain accurate records, files, and databases.
    • Assist with data entry, reporting, and other administrative tasks as required.
  • Customer Service
    • Provide exceptional customer service to patients, families, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
    • Ensure a safe and welcoming environment for all patients, families, and staff.
Requirements
  • Education and Experience
    • Grade 12 graduation from a recognized secretarial program, including a recognized course in medical transcription.
    • Three years of recent related experience or an equivalent combination of education, training, and experience.
  • Skills and Abilities
    • Excellent communication, organizational, and time management skills.
    • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
    • Proficiency in keyboarding, with a minimum speed of 50 wpm.
    • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

As a Medical Secretary at BC Cancer, you will have the opportunity to work in a dynamic and supportive team environment, contributing to the delivery of high-quality patient care. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from individuals who share our values and are passionate about delivering exceptional patient care.

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