RAN Operations Manager

3 days ago

Halifax, Nova Scotia, Canada Eastlink Full time
RAN Operations Manager

About the Role:

This is a unique opportunity to join Eastlink, a family-owned and innovative company, as a RAN Operations Manager. As a key member of our team, you will be responsible for managing a workforce to ensure the delivery of high-quality services to our customers.

About Eastlink:

Eastlink is a leader in delivering creative, competitive, and customer-focused telecommunications solutions. We take pride in being a leader in our industry and are committed to connecting our customers to the things and people that matter most.

Responsibilities:

  • Manage a workforce to ensure the delivery of preventive and corrective maintenance activities in accordance with Eastlink's Wireless Operation Standards.
  • Co-develop departmental processes to ensure efficiency and effectiveness.
  • Plan and schedule the commissioning of new sites according to the implementation schedule.
  • Test new wireless cellular products/technology in collaboration with the Access Engineering team.
  • Coordinate field RF measurements and data collection in support of the Radio Network Optimization Process.
  • Audit site acceptance for the wireless cellular access network.
  • Provide feedback and issue deficiencies to the Construction team and follow up on execution.
  • Provide feedback to planning and engineering teams on operational issues as part of a continuous improvement process.
  • Maintain equipment firmware and configurations of test equipment.
  • Manage repair and return, warranties, equipment calibration, and other operational issues.
  • Participate and plan OH&S meetings and training requirements.

Requirements:

  • Ability to travel throughout the Maritimes as required.
  • Satisfactory criminal background check and driver's abstract will be requested.
  • Electrical/Electronics Degree and/or Technologist Diploma and 5+ years of experience in a related field.
  • Managing a technical workforce, including 24/7 outage response.
  • Certificate courses: OHS, Working at Heights.
  • RAN equipment 3rd party vendor-provided courses considered.
  • People skills and management, interpersonal skills.

Technical Requirements:

  • Strong MS Office Suite experience, Power BI an asset.
  • Adobe PDF document creation.
  • Technical document writing.
  • Understanding of AC electrical circuits.
  • Foundational knowledge of IP networking.
  • IP transport over microwave.
  • RF Theory and Antennas.
  • Understanding of wireless cellular telecom network architecture, as well as the potential impact of each Network Element on QoS, as well as wireless (RF) principles & technology.
  • Radio equipment and related accessories (coaxial cables, antennas, repeaters, low noise amplifiers (LNAs), etc.).
  • Basic Radio engineering rules (calculation of radio system noise, RF link budget, etc.).
  • Understanding of cell and channel capacity concepts.
  • Knowledge of FDD and TDD wireless LTE/NR.
  • Experience using a spectrum analyzer and network testing tools.

Leader Skills:

  • Effective Communicator.
  • Demonstrate effective leadership.
  • Coaching.
  • Scheduling.
  • Resource Management.
  • Assign Technician goals and expectations.
  • Team vacation planning.
  • Training and career advancement planning.

About Working at Eastlink:

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting. We recognize that our greatest competitive edge is our people, and we are committed to delivering a great customer experience by providing a great employee experience.

Join Our Team:

We are committed to developing and training our team "on the ground" to create a strong onboarding experience and prepare employees for future growth opportunities within the organization.

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