Communications Advisor II

1 month ago

Toronto, Ontario, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

The Corporate Affairs & Communications team focuses on reputational management by providing Internal and External Communications, Government Relations and Social Impact solutions that support IFC's business objectives and strategic roadmap. This includes:

  • Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.
  • Protecting and promoting the IFC brand and reputation globally.
  • Elevating IFC's role in helping to build resilient communities where we do business.
  • Creating and amplifying thought leadership content to share IFC's knowledge and expertise.
  • Enhancing employee engagement across IFC – emphasize what makes us a winning team.

The Communications Advisor II is responsible for:

Supporting the communications team on a wide range of internal and external programs and initiatives. Drafting, editing, proofreading, and distributing content to support IFC's strategic priorities and initiatives including intranet articles, website content, presentations, videos, graphics and newsletters. Woking closely with subject matter experts, business units and other stakeholders to manage projects of varying complexity. Implementing and managing internal and external communications platforms. This includes collaborating with IT and other teams to develop and maintain best practices, measure communication effectiveness, oversee content, develop and provide training.

Key Responsibilities

  • Act as a trusted advisor to develop strong relationships with internal business partners and colleagues at all levels.
  • Build strategic communications plans and translate them into meaningful and engaging communications.
  • Demonstrate strategic thinking by ensuring plans are aligned with strategic priorities and determine the best approach to execute on them, working with various brands and regions.
  • Assess the needs of each project, seek feedback and buy-in, and implement the plan.
  • Manage projects effectively, while leveraging and developing best practices and developing new processes as needed.
  • Manage change with key stakeholders across the business.
  • Produce high-quality, compelling content for internal and external audiences.
  • Develop and maintain editorial calendar for intranet, newsletters and corporate website.
  • Become an expert in all internal and external communications platforms/tools and develop best practices for their use.
  • Measure success based on KPIs and other metrics for all projects and provide recommendations based on findings and learnings.

What Success Looks Like

  • Shares the Intact story in a compelling and engaging way to multiple audiences, using a multichannel approach, to inspire action.
  • Leads projects that contribute meaningfully towards IFC corporate objectives (e.g. employee engagement) and Corporate Affairs and Communications objectives and strategic plan.
  • Builds strong relationships with internal business partners and colleagues across the organization.
  • Integrates effective processes and best practices in all projects to deliver on the organization's internal communications needs and strengthen the employee experience.
  • Strives to live the IFC Values and is a role model to others.

Specific Experience/Requirements and Working Conditions

  • Individual contributor role
  • Typically 5+ years' relevant experience in journalism, communications, blogging or social media management.
  • Typically 5+ years' experience in creating messaging for internal and external audiences, and inspiring action.
  • Stellar writing and editing skills, including an understanding of newswriting techniques.
  • Experience creating strategic communications plans (from research to measurement) and designing strategies to meet organizational objectives.
  • Experience in crafting editorial calendars and re-purposing stories across platforms.
  • Excellent communications skills in person and in writing.
  • Proven ability to build and execute plans to enhance employee engagement.
  • Proven ability to manage multiple projects and expectations simultaneously, and to deliver work on time.
  • Ability to leverage a strategic brief to develop effective communications.
  • Ability to create alignment among multiple stakeholders.
  • Understanding of market research, brand, marketing campaign structure/discipline.
  • Highly computer literate with strong command of MS Office suite (Word, PowerPoint, Excel, Outlook, SharePoint Online, etc.).
  • Experience working in content strategy and management considered an asset.
  • Bilingualism in French and English is preferred. Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.

Location: Toronto or Montreal

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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