Customer Service Sales Support
7 days ago
We have recently expanded into the Moncton area and we are now actively seeking candidates to be hired for the Customer Service Sales Support position. This role will provide you with complete training and mentorship in customer service, communication, and marketing while mastering an effective sales approach. We are a promotional marketing firm that works with some of Canada's largest name brand companies. Our extraordinary growth and representation of our clients has allowed us to provide our team with unparalleled opportunities to succeed in the business industry.
In the Customer Service Sales Support role, there will be a hands on approach to learning, which largely consists of role play scenarios by having the candidate apply their knowledge to situations when dealing with customers. During training, the candidate will learn about the products and services that are offered, as well as how to directly interact with our client's customers. We are seeking a candidate who has a strong student mentality and willingness to learn. A top-quality candidate is someone driven, goal & solution-oriented, and someone who possesses the desire to continuously improve.
Customer Service Sales Support Responsibilities:
- Ensure excellent customer service by working directly with our customers and following up with them to guarantee that their needs are met
- Able to contrive a proper proposal that will help with establishing successful sales strategies
- Construct informative product presentations designed to address and target the customer's needs
- Must be able to build rapport with customers to adequately promote products as well as upholding our client's reputation
- Work the territory in an effective manner to allow tasks to be completed on time, build better customer relationships and increase the quality of leads
- Attend daily training to help familiarize yourself with the product knowledge in order to better provide services to potential customers
Customer Service Sales Support Requirements:
- Must have personal and interpersonal skills in order to effectively communicate with customers
- Ability to work in a diverse environment that allows for innovative ideas to broaden skill sets
- A strong work ethic and student mentality in order to complete the Customer Service Sales Representative position and develop new skills to grow within the company
- Have a basic understanding of sales and marketing
- Leadership development is preferred but not required
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