Dairy / Frozen Department Manager
6 days ago
A Dairy/Frozen Department Manager is responsible for coordinating the activities of Associates in a department(s) of a Wal- Mart store, ensuring modular integrity, perpetual inventory, merchandise management, and customer service, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.
Key Responsibilities- Assist the Management Team with the supervision of the designated Department, including mentoring, teaching, assigning duties, recognizing, supervising and communicating with Hourly Associates.
- Order merchandise on time to meet customer demand.
- Maintain zero pricing errors and adhere to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, sell-by dates, and expiration dates.
- Ensure food safety and handling procedures are followed and sanitation and cleaning procedures are maintained.
- Follow proper procedures on Mark-up/Mark-downs, Price Changes, Signing/Flagging/Labels, Clearance, Competition Shopping and Competition Pricing.
- Listen to Customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
- Manage budgets for the department(s), including the shrink budget.
The following are the minimum qualifications required for this position:
- Experience in a retail environment, preferably in a management role.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of inventory management and customer service principles.
The following are the preferred qualifications for this position:
- Experience in a dairy/frozen department or similar environment.
- Knowledge of food safety and handling procedures.
- Ability to lift up to 50 pounds and stand for long periods.
Wal-Mart is a global retailer committed to providing excellent customer service and creating a positive work environment for its Associates.
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