Dairy / Frozen Department Manager

6 days ago


Truro, Nova Scotia, Canada Walmart Canada Full time
Position Summary

A Dairy/Frozen Department Manager is responsible for coordinating the activities of Associates in a department(s) of a Wal- Mart store, ensuring modular integrity, perpetual inventory, merchandise management, and customer service, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

Key Responsibilities
  • Assist the Management Team with the supervision of the designated Department, including mentoring, teaching, assigning duties, recognizing, supervising and communicating with Hourly Associates.
  • Order merchandise on time to meet customer demand.
  • Maintain zero pricing errors and adhere to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, sell-by dates, and expiration dates.
  • Ensure food safety and handling procedures are followed and sanitation and cleaning procedures are maintained.
  • Follow proper procedures on Mark-up/Mark-downs, Price Changes, Signing/Flagging/Labels, Clearance, Competition Shopping and Competition Pricing.
  • Listen to Customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Manage budgets for the department(s), including the shrink budget.
Requirements

The following are the minimum qualifications required for this position:

  • Experience in a retail environment, preferably in a management role.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of inventory management and customer service principles.
Preferred Qualifications

The following are the preferred qualifications for this position:

  • Experience in a dairy/frozen department or similar environment.
  • Knowledge of food safety and handling procedures.
  • Ability to lift up to 50 pounds and stand for long periods.
About Wal-Mart

Wal-Mart is a global retailer committed to providing excellent customer service and creating a positive work environment for its Associates.


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