Payroll and Benefits Specialist

4 days ago


Montreal, Quebec, Canada CA CIB Americas Full time

The opportunity

As a Bilingual Payroll and Benefits Specialist, you will play a pivotal role in ensuring that our most valuable assets, our employees, receive timely compensation and understand the benefits available to them. This position requires a combination of technical proficiency, attention to detail, and strong interpersonal skills to effectively manage the payroll and benefits administration processes. The role will require language proficiency in both French and English.

What you will do:

Payroll Administration:

  • Process bi-weekly/monthly payroll for all bank employees, ensuring accuracy and compliance with bank policies and federal, state, and local regulations.
  • Reconcile payroll data and resolve any discrepancies.
  • Handle payroll tax submissions, filings, and year-end W-2 processing.
  • Collaborate with the HR department to ensure new hires, terminations, and other changes are accurately reflected in the payroll system.

Benefits Administration:

  • Manage the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.).
  • Coordinate and conduct the benefits enrollment for new employees and during the annual open enrollment period.
  • Ensure benefits changes are entered appropriately in the payroll system for payroll deduction.
  • Liaise with benefit providers to resolve any issues related to claims, enrollments, or other concerns.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law to ensure the bank's compliance.

Payroll and Benefits Tasks:

  • Collect and verify daily timesheets and attendance logs.
  • Update and maintain employee personal and payroll information in the system.
    Process and distribute paychecks.
  • File and archive payroll documentation.
  • Assist employees with payroll and benefits queries.
  • Maintain records of paid leave, sick days, and other necessary deductions.
  • Set up employee profiles in the payroll system for new hires.
  • Coordinate with department heads to verify departmental payroll data.
  • Liaise with external payroll providers or software support for system issues.
  • Calculate bonuses, overtime, and commission payments.
  • Manage benefits enrollments, changes, and terminations.
  • Communicate with insurance providers to update employee information.
  • Verify and process billing statements from benefits providers.
  • Stay updated on federal, state, and local tax, payroll, and benefits regulations.
  • Manage complex payroll scenarios, e.g., multi-state tax calculations.
  • Conduct in-depth analyses to identify payroll discrepancies and recommend corrective actions.
  • Draft, update, and maintain payroll and benefits policies and documentation.
  • Ensure effectiveness and optimization of payroll and benefits systems or software.


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