Receptionist

1 week ago

St Paul, Canada BrokerLink Insurance Full time

**Receptionist Wanted in St. Paul, AB**

We're seeking a highly skilled Receptionist to join our team in St. Paul, AB. As a Receptionist, you will be the first point of contact for clients and will be responsible for providing exceptional customer service.

**About BrokerLink**

BrokerLink is a leading insurance brokerage with over 200 offices across Canada. We're committed to creating an inclusive environment that values diversity and promotes a culture of excellence.

**Job Responsibilities**

  • Answer multi-line phones and direct client inquiries
  • Control the flow of walk-in customers and callers
  • Ensure the needs of customers are being met through superior customer service
  • Process customer payments, bank deposits, petty cash management and account coding
  • Be a part of the billing advisor team answering client calls regarding payments
  • Monitor and distribute incoming and outgoing mail, faxes and couriers
  • Ensure EPIC system & company portals are updated consistently

**Requirements**

  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Computer skills - Keyboarding and MS Office
  • Strong customer focus
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Exposure to Epic is an asset
  • Excellent customer services skills and adept in conflict resolution
  • Priority will be given to the candidate with previous experience working in a brokerage or insurance industry
  • Ability to pass a criminal background check and credit check

**Perks of Working with Us**

  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength.

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