Technical Analyst, Operations Specialist
7 days ago
We are seeking a highly skilled Technical Analyst to join our team at the Ministry of Health. As a key member of our IT Operations team, you will play a critical role in ensuring the seamless operation of our critical and emergency services.
Key Responsibilities- Provide hands-on, day-to-day operational support to all Information Technology Services operational activities
- Work with other groups to complete operational tasks
- Provide technical problem-solving expertise (Tier 1 & 2 & 3) to business operations and colleagues
- Administer and manage security and encryption programs, policies, and procedures in liaison with partners, vendors, users, and clients
- Provide technical support to Corporate Information Technology initiatives
- Review operational inefficiencies, systemic problems, researches and recommend new technology solutions
- Design, install, support and troubleshoot complex technologies such as: Ethernet switches and router equipment, remote access (SSL & IPSec, VPN), WAN compression devices, site to site VPN connections, firewalls, SDWAN, and emergent Cloud Based network methodologies
- Develop technology related policies, guidelines, and operational procedures
- Valid class G Ontario Driver's Licence to travel throughout the province
- Basic CPR Certification, first aid or ability to obtain such
- Knowledge of current and emerging technologies; Operating Systems for servers and desktops; Microsoft Office products and all related applications Virtual Private Network hardware and software, firewalls, applications; network communication protocols
- Network architecture and topology, physical and virtual servers, backup software, database, and specialized test and monitoring software to handle complex technological problems
- Networking equipment such as routers, firewalls, switches using NX-OS, FXOS and CAT-OS for configuration and maintenance
- Computer concepts, systems development methods and techniques, including technical models, protocols and related IEEE standards; application and network failover redundancy principles
- Different physical interfaces related to network connectivity such as Fiber, Twinax, Copper and other emerging cabling and connector technologies
- End user licensing agreements in order to fulfill service obligations
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
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