Technical Support Specialist

2 months ago

Hamilton, Ontario, Canada beBee Professionals Full time
Support Analyst Role

We at beBee Professionals are seeking a skilled Support Analyst to contribute to our team in Hamilton.

The ideal candidate will be responsible for delivering exceptional technical support to our customers and ensuring the smooth operation of our systems.

Key Responsibilities:

  • Investigate and resolve technical issues in a timely and efficient manner
  • Respond to customer inquiries with professionalism and courtesy
  • Monitor system performance and provide recommendations for improvement
  • Develop and maintain accurate documentation for system processes
  • Collaborate with the development team to implement new systems and processes

Requirements:

  • Relevant degree in Computer Science or a related field
  • Experience in troubleshooting and resolving technical issues
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Why beBee Professionals?

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

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