Associate Director, Application Management

1 month ago

Vancouver, British Columbia, Canada UBC Full time
Job Summary

The Associate Director, Application Management, plays a critical role in leading the development, implementation, and support of integrated business solutions and long-term plans at UBC. This position oversees multiple domains and is responsible for building relationships and collaborations with ISC and other organizations within the new Student Ecosystem.

Key Responsibilities
  • Provide strategic guidance and domain expertise to senior leaders for the development, implementation, and support of integrated business solutions and long-term plans.
  • Oversee the evaluation, installation, configuration, and deployment of new applications within the Program Delivery Portfolio, and/or enhancements to existing applications throughout the enterprise.
  • Develop business case justifications and cost/benefit analysis for IT spending and initiatives.
  • Implement strategy and direction developed by the Director, Program Delivery, and the Senior Leadership Team within UBC IT and OCIO as it relates to application management and sustainment.
  • Provide strong, effective leadership to the teams within the Program Delivery portfolio.
  • Manage vendor relationships, negotiate contracts, and identify opportunities to reduce expenses and improve value.
  • Develop and review budgets for enterprise systems and projects, ensuring they are understood and well-managed.
  • Act as the main liaison between core teams within the Program Delivery Portfolio and other UBC IT teams and ISC teams and stakeholders.
  • Engage business stakeholders to prioritize incidents and change requests across systems.
  • Lead emergency response and incident coordination efforts, including preparedness, stakeholder management, securing resources for speedy resolution, risk management, response, and communication.
Requirements
  • Post-graduate degree.
  • Minimum of eleven years of related experience including at least five years of managerial experience plus four years of specialized experience in the design and implementation of major computer systems, or the equivalent combination of education and experience.
  • Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
  • Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications
  • Demonstrated ability to provide senior level strategic leadership in a complex, multi-stakeholder environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven senior level experience in managing budgets and financial plans.
  • Demonstrated ability to foster a collaborative and inclusive work environment.
  • Commitment to continuous improvement and innovation.

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