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Operations Manager

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Mississauga, Ontario, Canada Webber Full time
{"title": "Operations Manager", "description": "Job Summary

Webber Infrastructure Management Canada Limited is seeking an experienced Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the day-to-day operations of our contracts are conducted in a safe, efficient, and cost-effective manner.

Key Responsibilities
  • Collaborate with the Contract Manager to develop and implement asset management and maintenance programs in accordance with approved operating guidelines and budget.
  • Establish and maintain effective relationships with clients, subcontractors, and suppliers.
  • Prepare and submit monthly reports on operations, health and safety, and change order summaries.
  • Monitor deliverables schedules and ensure compliance with legislation and regulatory requirements.
  • Develop and implement training programs in quality assurance, health and safety, and environmental aspects.
  • Make recommendations to the Contract Manager to ensure that appropriate resources and training are provided to support the management system.
  • Work closely with other business groups to ensure governance and key business processes are implemented and continually improved.
  • Establish and monitor the expected outcomes of the HSE Hazard Register.
  • Support the Operations group with incident and near-miss investigations and corrective actions.
  • Ensure governance processes are implemented across the business unit to guarantee HSE and other key business processes are understood, implemented, and monitored.
  • Report statistical information to the HSE Manager on a monthly basis.
  • Comply with the requirements of the Global Management System and participate in its review.
  • Develop industry and site procedures and documents to meet Webber Infrastructure Global Standards and contractual requirements.
  • Ensure operating procedures and system documents are uniform and utilized at all levels.
  • Act as a designated representative in all quality-related matters for the operations.
  • Participate in the continuous improvement process.
  • Maintain high-level customer satisfaction and strong relationships with key working personnel.
  • Foster and promote an attitude of continuous improvement and encourage the use of continuous improvement concepts in the workplace.
  • Report monthly on the status and system performance of the Group to the Manager and Industry and Site Managers as necessary.
  • Ensure that changes and actions determined in reviews are implemented within the Group.
  • Ensure that corrective actions raised are implemented effectively and in a timely manner.
  • Provide a center of expertise on quality-related issues to both operational staff and technical support coordinators.
Requirements
  • Working knowledge of asset management and road maintenance, repair, and/or construction.
  • Ability to adapt to a constantly changing environment.
  • Ability to negotiate, coordinate, and plan effectively.
  • Strong problem-solving and communication skills.
  • Ability to manage and organize multiple priorities, maintain a significant customer focus, and positive customer service attitude.
  • Demonstrated knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner.
  • Working knowledge of Word, Excel, and Outlook.
  • Highly developed sense of safety awareness and perceptive ability.
  • Ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury, or accident.
  • Ability to communicate safety instructions to coworkers.
  • Ability to think clearly and focus on safety in your immediate surroundings, while using tools and equipment, and while driving or operating equipment.
  • Required to wear Personal Protective Equipment (PPE) appropriate to the job.
  • As a member of management, the person is required to lead by example, coach others on how to correctly use PPE, follow proper safety rules of conduct, take appropriate corrective actions, including the initiation of disciplinary action to enforce the use and observance of PPE and safety rules within the area of supervised responsibility.
Education and Experience
  • Bachelor's Degree in a relative discipline or degree can be substituted for equivalent work experience and technical expertise in asset management, road maintenance, or a related field.
  • 2-3 years industry experience; previous management/supervisory experience highly desired.
  • Valid Driver's License with a good driving record (required).
  • Professional Engineering License (highly desired).
Work Conditions/Physical Demands

Work Environment

  • While performing the duties of this job, the employee will be working in a variety of environments, including office and field visits. This position has some travel requirements.

Physical Demands

  • In the office, the employee is regularly required to sit for long periods of time and occasionally stand and/or walk for short periods of time. The use of hands and fingers is required, as well as reaching with hands and arms. Vision abilities include close and distance vision, and the ability to adjust focus.

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Webber Infrastructure Management Canada Limited, a Webber Group Company, is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

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