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Senior Manager, Operations
4 months ago
At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.
This position can be based out of Toronto. McCarthy Tétrault employees benefit from a hybrid work environment.
As a Senior Manager, Operations you will be:
- Managing the delivery of tasks and projects in alignment with MT>3's strategy and requirements.
- Providing guidance and direction to direct reports including the delivery of timely feedback and recognition, managing change, developing potential and acting on performance gaps, and managing workflow coordination, vacation and overtime, as required.
- Hiring - Support SVP and Partner in recruitment, selection, and orientation, helping ensure staffing level meet functional area needs.
- Providing continual support to Partner and SVP, including assisting with personnel issues, attending to long-term planning, and assessing the need for additional resources.
- Engagement - Supporting a positive workplace culture through collaboration and teamwork.
- Preparing annual and quarterly budgets and supporting Partner and SVP in delivery of operations program within approved budget parameters.
- Collaborating with and support SVP's work with firm Human Resource and Finance teams.
- Managing financial reporting, and billing process, with oversight of MT>3 Financial Analyst and Billing Analysts.
- Managing office operations, including MT>3 receptionist and maintaining a kitchen area, office supplies, vendor management.
- Liaising for MT>3 with external building, security, and facilities managers.
- Collaborating effectively with a diverse group of stakeholders, including adapting communication style and message to audience, and achieving influence with all MT>3 team members, relevant McCarthy Tetrault team members, Contract review team lawyers, vendors, and suppliers.
- Performing other related duties and responsibilities as required.
As our ideal candidate, you will distinguish yourself by the following profile:
- Minimum of 10 years of related experience, including at least 5 years managing people and operations, ideally gained in a law firm or other professional services environment.
- Demonstrated experience successfully leading change management initiatives.
- Outstanding client-facing skills and client orientation.
- Self-starter with demonstrated people and project leadership skills - able to build relationships with others and to gain confidence of stakeholders.
- Superior verbal and written communication skills.
- Able to perform comfortably in a fast-paced, deadline-oriented work environment and to maintain a professional attitude.
- Able to work autonomously and as part of a team.
- Strong financial and business acumen with excellent analytical skills - able to quickly absorb information on a variety of complex issues (financial and non-financial) and to provide insights and advice on key issues.
- Strong attention to detail and ability to ensure accuracy.
- Excellent organizational and process management skills, including superior problem-solving and root cause identification skills.
- Experience working with and/or managing remote teams is an asset.
As a member of the McCarthy team, you will have access to:
- Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
- Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.
