Current jobs related to Senior Client Support Tier 2 Associate at Fiserv Inc - Canada - timesjobs
-
Strategic Business Development Director
1 month ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will be responsible for securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Strategic Business Development Director
1 month ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will be responsible for securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Strategic Business Development Director
3 weeks ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeDirector of Business Development OpportunityWe are seeking a highly driven and experienced Director of Business Development to join our team at Parisella Vincelli Associates Consulting Group, Inc. This is a unique opportunity to work with a top-tier strategic partner for elite clients, delivering transformation engagements that generate excellent and...
-
Strategic Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Business Potential with Parisella Vincelli Associates Consulting GroupWe are seeking a highly driven Director Business Development to join our team at Parisella Vincelli Associates Consulting Group, Inc. This exceptional opportunity allows you to leverage your expertise in securing introductory meetings with C-Level executives at major North American...
-
Strategic Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Business Potential with Parisella Vincelli Associates Consulting GroupWe are seeking a highly driven Director Business Development to join our team at Parisella Vincelli Associates Consulting Group, Inc. This exceptional opportunity allows you to leverage your expertise in securing introductory meetings with C-Level executives at major North American...
-
Bilingual - Tier 2 Field Tech Support
1 month ago
Montreal, QC, Canada TEKsystems Full timeDescription :Ce qu'ils feront :- Appliquer les méthodes de service à la clientèle et les connaissances techniques pour aider les clients à résoudre les problèmes liés aux systèmes et à la technologie.- Écoute et cherche à comprendre pleinement les demandes des clients afin de dépasser les attentes en matière de service.- Veille à ce que les...
-
Senior Software Engineer
3 weeks ago
Canada SENIOR SPIRIT OF ROSELLE PARK Full timeAbout the RoleWe are seeking a highly skilled Senior Software Engineer to join our Rider team. As a key member of our team, you will be responsible for building and maintaining our core riding experience, including signup, onboarding, trip flow, pricing, and subscriptions.Key ResponsibilitiesIdentify and solve strategically essential consumer-facing rider...
-
Internal Sales Director
3 weeks ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeDirector of Business Development OpportunityUnlocking Growth Opportunities at a Premier Management Consulting FirmParisella Vincelli Associates Consulting Group, Inc. is a top-tier strategic partner for elite clients seeking to drive operational and financial excellence. We are currently seeking a highly driven Director of Business Development to join our...
-
Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeInternal Sales - Director Business DevelopmentAn exceptional opportunity exists to join a premier management consulting firm with a reputation for delivering quantifiable and sustainable operational and financial results for elite clients.We are a top-tier strategic partner for elite clients who value our ability to design and deliver transformation...
-
Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeInternal Sales - Director Business DevelopmentAn exceptional opportunity exists to join a premier management consulting firm with a reputation for delivering quantifiable and sustainable operational and financial results for elite clients.We are a top-tier strategic partner for elite clients who value our ability to design and deliver transformation...
-
Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will play a crucial role in securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Business Development Director
1 month ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will play a crucial role in securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will play a crucial role in securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Business Development Director
2 months ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our team. As a key member of our organization, you will play a crucial role in securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Strategic Business Development Director
3 weeks ago
Canada Parisella Vincelli Associates Consulting Group, Inc Full timeUnlock Your Potential as a Director Business DevelopmentParisella Vincelli Associates Consulting Group, Inc is seeking a highly driven Director Business Development to join our growing team. As a key member of our organization, you will be responsible for securing introductory meetings with C-Level executives at major North American corporations.Key...
-
Senior Software Engineer 2
4 weeks ago
Canada ZYNGA INC Full timeSenior Software Engineer 2 - Unity Job DescriptionAbout the Role:Zynga Inc. is seeking a highly skilled Senior Software Engineer 2 to join our Unity team. As a key member of our engineering team, you will be responsible for developing new and innovative features for our games using C# and Unity cross-platform.Responsibilities:Design, develop, and deploy...
-
Senior Software Engineer 2
4 weeks ago
Canada ZYNGA INC Full timeSenior Software Engineer 2 - Unity Job DescriptionAbout the Role:Zynga Inc. is seeking a highly skilled Senior Software Engineer 2 to join our Unity team. As a key member of our engineering team, you will be responsible for developing new and innovative features for our games using C# and Unity cross-platform.Responsibilities:Design, develop, and deploy...
-
Senior Software License Specialist
2 months ago
Canada CS Canada Inc. Full timeCS Canada Inc. is a leading provider of Functional Safety and Cybersecurity solutions for companies developing critical embedded technologies.Our customers are OEMs and Tier 1 in the aerospace, automotive, defense, and railway sectors seeking to achieve Functional Safety (ISO 26262, DO-178C, DO-254, ARP-4761, ARP-4754, EN50128) and cybersecurity (DO-326A,...
-
Senior Software License Specialist
2 months ago
Canada CS Canada Inc. Full timeCS Canada Inc. is a leading provider of Functional Safety and Cybersecurity solutions for companies developing critical embedded technologies.Our customers are OEMs and Tier 1 in the aerospace, automotive, defense, and railway sectors seeking to achieve Functional Safety (ISO 26262, DO-178C, DO-254, ARP-4761, ARP-4754, EN50128) and cybersecurity (DO-326A,...
-
Senior Network Systems Administration Expert
3 weeks ago
Canada Wind River Full timeAbout the OpportunityWind River is seeking a highly skilled Senior Network Systems Administration Expert to join our international team of IT Administrators. As a key member of our team, you will provide daily support for our global enterprise network, designing, supporting, troubleshooting, and maintaining routing, switching, LAN, and WAN...
Senior Client Support Tier 2 Associate at Fiserv Inc
3 months ago
Requisition ID:
R
Date posted: 08/07/2024
End Date: 08/21/2024
City:
Mississauga
State/Region:
Ontario
Country:
Canada
Location Type:
Onsite
Calling all innovators find your future at Fiserv.
Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.
Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title
Senior Client Support Tier 2 Associate
What does a Senior Client Support Associate do at Fiserv?
You will provide daily client support (direct and indirect) and act as point of contact/escalation for moderate to highly complex questions, requests, and service issues.
Serving as a subject matter expert for products and services, you'll provide company clients (B2B) proactive outreach interaction and timely responses to services and product solutions.
What you will do:
Achieve timely and successful resolutions for customer issues and inquiries through email support and inbound/outbound calls.
Build and maintain partnerships with the Relationship Managers, Client Service Advisors, and other client support teams to drive operational excellence and achieve the service expectations of the Clients.
Function as a liaison between Fiserv and its clients/customers, working to resolve problems and ensure services and solutions are delivered as expected adhering to established SLA's.
Service at-risk merchants through proactive and reactive retention programs adhering to established SLA's.Participate in discussions and perform testing for projects related to POS deployment, manage onsite install requests, and incident tracking.
What you need to have:
Client/Customer service experience
Experience with merchants and pricing
Experience working with technical systems
What would be great to have:
Fluency in French and English
Excellent written and verbal communication skills to interact with clients daily
Thank you for considering employment with Fiserv
Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
As one of Fortune magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address.We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call.
We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
