Stage Experience Lead
1 week ago
This is a unique opportunity to join Sephora as a Stage Experience Lead - Full Time. As a key member of our team, you will be responsible for overseeing all sales floor departments within a specific Sephora location.
Job Responsibilities:- Client Experience: Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department.
- Embracing Innovation: Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management: Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development: Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities.
- You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
Sephora is a leading beauty retailer that offers a wide range of high-quality products and services. We are committed to providing our customers with an exceptional shopping experience and to helping them achieve their beauty goals.
What We Offer:- The People: You will be surrounded by the best talent in the industry - people you can be proud to work with.
- The Perks: Enjoy the discounts, gratis & exclusive brand events.
- The Education: We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
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