Store Operations Lead
6 days ago
We are seeking a highly skilled and experienced Retail Services Manager to join our team at Sephora. As a key member of our store operations team, you will be responsible for ensuring that all departments on the sales floor are executing our selling model and providing outstanding client service.
Key Responsibilities- Sales Performance: Ensure that all Beauty Advisors are properly executing our selling model and are aware of the store's sales performance and opportunities.
- Visual Merchandising: Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standards.
- Client Engagement: Regularly act as the Manager on Duty within the store and engage with cast and clients on-stage whenever possible.
- Business Acumen: Demonstrate a strong understanding of the store's sales performance and business opportunities and ensure proper zoning on stage to support client needs.
- Talent Development: Participate in the interviewing process as needed for the World team.
- Employee Engagement: Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
- One to three years of experience in a similar role at a similar volume store or equivalent internal experience.
- Proven ability to influence peers and provide feedback.
- Strong client service skills.
- Effective time management and problem-solving skills.
Sephora is a leading beauty retailer that offers a wide range of products and services to our clients. We are committed to providing an exceptional client experience and are seeking a highly skilled and experienced Retail Services Manager to join our team.
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