Operational Support Specialist

3 hours ago

Delta, British Columbia, Canada Lineage Logistics Full time
Operational Support Role

We are seeking a highly motivated and detail-oriented Operational Support to join our team at Lineage Logistics. As a key member of our operations team, you will play a vital role in ensuring the smooth flow of goods and services to our customers.

Key Responsibilities:

  • Provide exceptional customer service to drivers and customers, ensuring a positive experience at our facility.
  • Verify and process paperwork for inbound and outbound shipments, ensuring accuracy and compliance with regulations.
  • Coordinate with the Warehousing Solutions team to meet customer requirements and ensure timely delivery of goods.
  • Liaise with the Customer Service Representative to resolve customer inquiries and requests.
  • Assist with regulatory inspections and coordinate with CFIA inspectors as required.
  • Work with Inventory Control to coordinate customer recall activities and other customer requests.

Requirements:

  • 2+ years of experience in a customer service role in logistics, transportation, or warehouse environment.
  • Training or post-secondary courses in Customer Service an asset.
  • Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset.
  • Proficient in Microsoft Office with an emphasis on Word, Excel, and Outlook.
  • Working knowledge of warehouse and/or transportation software systems, processes, and procedures an asset.

What We Offer:

  • A competitive salary of $33.65 per hour.
  • A comprehensive benefits package, including medical, dental, and basic life and disability insurance.
  • RRSP matching and paid time off.

About Lineage Logistics:

Lineage Logistics is a leading temperature-controlled logistics company, driven by our core values of innovation, customer satisfaction, and teamwork. We are committed to providing safe, stable, and reliable work environments for our employees and to helping our customers succeed in their businesses.

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