Technical Support Specialist
1 day ago
We are seeking a highly skilled Technical Support Specialist to join our team at Wallenius Wilhelmsen. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.
Key Responsibilities:- Maintain and troubleshoot software systems
- Perform system problem-solving and analysis
- Meet with users to define business needs and requirements
- Perform project management and coordination
- Excellent knowledge of Windows Operating Systems (Windows 10)
- Excellent knowledge of MS Office Applications
- Working knowledge of networking, including VPN and Wireless support
- Printer support and maintenance
- Familiarity with Power Apps and Power BI
- Handheld Scanner Support (Android based)
- Third Party Application Support
- Mobile Phones (iOS based)
- Audio/Video Setups
- CompTIA A+ Certification or equivalent knowledge
- Other official certifications (Microsoft, Dell, Cisco, etc.) will be an advantage
Wallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management. Our vision is to empower people and markets through a sustainable flow of goods and services.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on supreme quality in everything we do, while moving towards zero-emission logistics.
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Technical Support Lead Specialist
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Technical Support Lead Specialist
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Delta, British Columbia, Canada Wallenius Wilhelmsen Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Wallenius Wilhelmsen. As a Lead Specialist, Technical Support, you will be responsible for providing expert technical support to our end-users, ensuring the smooth operation of our IT systems, and driving continuous improvement in our IT environment.Key...
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Technical Support Specialist
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Technical Support Specialist
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Delta, British Columbia, Canada Wallenius Wilhelmsen Full timeOverviewWallenius Wilhelmsen is seeking a highly skilled Technical Support Specialist to join our team in Canada. As a key member of our IT department, you will be responsible for providing level 2 on-site and remote end-user support, desktop support, and mobility support.ResponsibilitiesProvide technical support for end-users, including troubleshooting and...
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