Administrative Assistant

2 days ago

SWIFT CURRENT, Canada Royal Bank of Canada Full time

Job Summary: RBC Dominion Securities seeks a resourceful and empathetic Administrative Assistant to provide exceptional service and support to clients and Advisor team in Swift Current, SK.

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We pride ourselves on our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The Administrative Assistant will play a vital role in deepening existing relationships and welcoming new clients to the firm by providing ongoing, exceptional service and support. This includes executing client account administration, maintaining existing client accounts, and identifying opportunities to contact clients.

Key Responsibilities:

  • Execute client account administration, including account opening, account maintenance, and efficient resolution of client requests.
  • Maintain existing client accounts and identify opportunities to contact clients, ensuring timely management of key dates and deadlines.
  • Become well-versed in internal controls and industry regulatory requirements, ensuring accurate and up-to-date client files and documentation.
  • Respond to client inquiries in a timely and understanding manner, addressing account transactions, requests, and documentation.
  • Assist the Advisor team in welcoming and onboarding new clients, coordinating meetings, and preparing necessary materials.

Requirements:

  • Strong skills in working with various business applications and technology.
  • High level of time management and organization skills.
  • Demonstrated skills in providing world-class client service, professional, warm, and friendly to our clients.
  • Exceptional verbal and written communication.

Preferred Qualifications:

  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
  • Knowledge of RBC Dominion Securities' systems and procedures.
  • Experience in the securities industry is an asset.

What We Offer:

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • An opportunity to make a difference and have a lasting impact on the lives of others.
  • The chance to work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

Job Skills:

  • Communication
  • Data Entry
  • Detail-Oriented
  • Email Services
  • Office Administration
  • Presentation Software
  • Spreadsheet Software
  • Teamwork
  • Time Management
  • Word Processing Software

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